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it was made very easy to understand and…
it was made very easy to understand and pricing was well worth the coverage. I have coverage in the past ,with another company and it was very pricy for over 10 years
Insurer: ASPCA
By: diane moschetti
Avoid this company
I've had multiple claims open for months with 0 contact from this company. I would avoid at all costs and use a different pet insurance provider.
Insurer: Embrace
By: Brent Parker
We have had Pets Best for over 5 years
We have had Pets Best for over 5 years. In 2019 our 2 year old Old English Sheepdog was diagnosied with cronic Kidney disease the bill was almost $4500.00 paid in full within 30 days. In 2022 she contracted Pneumonia after 7 days at Blue Pearl hospital she passed. this bill was $14,000.00 and and they paid the 90% within 45 days. Can't get much better.
Insurer: Pets Best
By: LEE KAMP
Forever Grateful
Trupanion helped our 7-month-old puppy get his OCD shoulders taken care of the only way possible - through arthroscopic surgery. Trupanion puts pet parents and their pets first! Amazing pet insurance company and we are forever grateful!
Insurer: Trupanion
By: Natalya Carlson
Pets Best Insurance
Since day one of purchasing Pets Best for Zoey it has been an easy no hassle process. I submit my claims online and they are processed and paid very promptly.
Insurer: Pets Best
By: tammy rollins
Coverage as the policy promises
The cost of medical care in the last two years of my sweet dog's life was around $10,000. When I brought home my new baby, I decided that it could make sense to purchase health care coverage for him to offset the big expenses that can occur throughout his life. I knew my baby would grow to around 3.5 pounds, so accidents can happen when they are so tiny. I purchased a Pets Best policy after reviewing it very carefully. Well, my baby was playing one day and his kneecap dislocated. This required an ER visit, and ultimately surgery. I found a board certified orthopedic surgeon and trusted his recommendation. He had a successful surgery. Based on a few negative reviews, I wasn't sure that PB would reimburse me as per the agreement, but they absolutely did. Staff were VERY nice to speak with, seemed concerned about my dog, and they processed my claim in 2-3 weeks which I consider timely. The EOB was easy to understand and consistent with the policy I purchased. It's VERY important that you review the details of your policy so you know exactly what you are purchasing. This avoids any disappointment when you do have a claim. You must understand the deductible, the co-pay, and any excluded expenses.
Insurer: Pets Best
By: Jessica
Pets Best is very easy to work with
Pets Best is very easy to work with. Their turn around time on claims is very reasonable and once my deductible has been met for the year I have had no issues getting my claims paid at the maximum amount. My most recent experience they paid 90% of my $700 surgery my puppy had to have to repair an ear hematoma that non-surgical options were not fixing.
Insurer: Pets Best
By: April Marie Owens Villone
Quick and Efficient
The response for my claim was quick and efficient. It was easy to understand and it arrived quickly.
Insurer: Pets Best
By: Danielle Waite
Quick and painless
My claim was processed so quickly and I was reimbursed well over what I anticipated! I would highly recommend
Insurer: Pets Best
By: Emily Peek
Charlie <3
I lost a dear companion about a month ago, the trauma and grief that accompanies that is overwhelming. Thankfully we were able to give Charlie his best bet by having Pets Best, we felt secure in having that financial assistance throughout his process. After Charlie’s passing, Pets Best made it very easy to fill out my claim. They handled everything in a timely manner. When I did call customer service to inquire about a couple concerns I had, they were answered thoughtfully, the rep did her best to get me answers, but most importantly she showed me so much empathy. She was kind and offered words of encouragement regarding my situation. I am going to enroll all of my pets on Pets Best. They are phenomenal!
Insurer: Pets Best
By: Abril Belen