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Very happy with Nationwide Pet…
Very happy with Nationwide Pet Insurance. The coverage with our plan is excellent. Anytime I have questions and call customer service they are more than happy to help.The claims are done quickly also. Highly recommend!
Insurer: Nationwide
By: Jayne C.
I am a very unhappy customer whose…
I am a very unhappy customer whose stuck in a bad situation. I switched from another company to PetsBest; little did I know that a vet dermatologist said our dog MAY have a luxating patella. When surgery was required about 1 year later, I was told that this was now a PRE-EXISTING CONDITION. So…my dog had surgery, I’m out $2500 and they won’t cover it. I will never be a happy customer. I’m a stuck one because if I change to another company, I end up starting the pre existing clock again. I’m frustrated and feel cheated. Would I get PetsBest again? I don’t think so. One additional point after hearing PetsBest reply: I had a previous policy prior to this one and had gone through the torment of “pre existing condition” with our dog and had a very lengthy conversation when I took this policy to try to avoid a repeat. I feel I was misled because I couldn’t have been any clearer. I get an “I’m sorry the person didn’t provide correct or complete information.” But this doesn’t get me reimbursement for the $3000 medical bill. I’ve appealed it and got the same denial. It’s not right.
Insurer: Pets Best
By: Rod
So thankful we got Healthy Paws
We have had Healthy Paws policies for our two cats and a Great Dane for over six years now. It is very easy to submit claims, claims are paid quickly and deposited directly into our bank account. Highly recommend anyone looking for a pet policy to consider Healthy Paws.
Insurer: Healthy Paws
By: John Wojciechowski
Minx
Easy to complete form and uploading documents.
Insurer: Embrace
By: Robin Gibbs
I highly recommend Embrace for anybody…
I highly recommend Embrace for anybody looking for high quality insurance and support for their pets. What I love the most about embrace is the ease of submitting claims, and the turn around time to get a reply back is rather quick. The customer service is also great, you can easily contact them and the reps seem very happy to assist you, I feel many of them are pet owners if I had to guess. They seem to share a common love for our pets as if they were their own. Definitely happy I went with embrace, and feel I am in good hands. Thank you and keep up the good work!
Insurer: Embrace
By: Johnny Khek
Excellent and proficient claims processing
Figo has very quick claim processing turn around time. They are easy to work with when filing a claim.
Insurer: Figo
By: Stacey
Beware
This company don’t ask for pet records until your first claim so if you paid for months and then file a claim they will decline it because of pre existing conditions
Insurer: Embrace
By: customer
The website is very organized and…
The website is very organized and convenient.
Insurer: Embrace
By: Roger Chase
My first real interaction.
My first real interaction. I purchased the policy for my cats. Setting up the policy and payment method was very easy. Now that I'm using or attempting to use it, I've been met with much pushback. As well as a degree of contempt in the manner of questioning and subtle hints of we don't believe you. Maybe I'm reading too much into things or maybe not. Overall, I am not impressed.
Insurer: Embrace
By: Glenn Needham
Quicker payment
Claim paid in one week which is a big improvement from past few claims made.
Insurer: Pets Best
By: Marcy Lopes