154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,046 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,329 reviews
10,791 reviews
27,484 reviews
14,162 reviews
63,005 reviews
Category with most reviews
This chart shows the distribution of review categories.
Easily the best customer service I have experienced.
I was hoping to submit a review for one of your employees. I had called Trupanion to cancel the insurance for my two fur babies. I was transferred to Kailyn P. She knowledgeably explained to me the benefits of continuing with the insurance plan that I have for both pups. I understood the benefit. As a direct result of this, I did not cancel the insurance for either pup. I would like to note the following: A) I think Kailyn did a great job clearly explaining the benefits of your program. B) I think Kailyn is incredibly personable and clearly cares about the people who have signed with Trupanion. C) I think Kailyn went above and beyond in our interaction. She followed up with a co-applicant in order to help have them assign me the account. This is something I have called in on in the past and I was never offered assistance with this in the past. Not one time. It has been an ongoing, irritating issue. Kailyn is solely responsible for its resolution. D) From a purely financial standpoint (important to you but not as much to me), Kailyn speaking with me is the only reason I was retained as a client. I think this level of service and the positive attitude are in short supply today. For this reason, I think she ought to be commended. I do hope you can tell that I believe Kailyn is quite an asset to Trupanion.
Insurer: Trupanion
By: Robert Greenhalgh
Emergency eye surgery
Claim submitted by the veterinarian clinic and was paid within 4 working days.
Insurer: Trupanion Canada
By: Michael
Excellent customer service
Easy transaction and quick refund
Insurer: Trupanion Canada
By: Louise
Great service
Excellent service
Insurer: Trupanion Canada
By: Brie
Satisfied customer
Reliable
Insurer: Trupanion Canada
By: Marites
So professional and kind
So professional and kind
Insurer: Trupanion Canada
By: Parivash
The help paying for my dogs sudden illness is great but the not helping with a consult for her sickness kind of sucks.
The help paying for my dogs sudden illness is great but the not helping with a consult for her sickness kind of sucks. I understand not helping with general consultations for regular appointments but I feel like the consult for an emergency trip to the vet for an illness would be nice to have help with. Also I didnât get help with medication that was prescribed to my dog to try and help with her vomiting.
Insurer: Trupanion Canada
By: Nicholette
They respond really quickly to any questions you may have
They respond really quickly to any questions you may have
Insurer: Trupanion Canada
By: Vicki
Trupanion makes claims easy!
Very smooth and easy invoice submission process, Payment was prompt.
Insurer: Trupanion Canada
By: Tony
Your team is impeccable I'm very satisfied
Your team is impeccable, I'm very satisfied
Insurer: Trupanion Canada
By: Cindy