154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified September 11, 2025

It was easy to choose the plan but…

It was easy to choose the plan but still now I didn’t receive an approval.

Insurer: Nationwide

By: customer

September 11, 2025

Fetch Pet Insurance

I am very satisfied with Fetch Pet Insurance. Used it the first time for Blaze's first office visit and shots. I have both wellness coverage and accident and injury coverage. I recommend it to all my family and friends.

Insurer: Fetch

By: Sheila Huber

Verified September 11, 2025

I’m very happy with MetLife and have…

I’m very happy with MetLife and have recommended to several of my friends

Insurer: MetLife

By: Opie’s mom

Verified September 11, 2025

Helpful people when filling out claims

Helpful people when filling out claims. Claims are relatively easy, as long as we categorize them correctly. Good communication.

Insurer: Spot

By: Susan Pollock

September 11, 2025

Fast and easy...a bit pricey but worth…

Fast and easy...a bit pricey but worth it

Insurer: Embrace

By: Michelle Hefner

September 11, 2025

Trupanion Abandoned Us When We Needed Them Most

I’ve had Trupanion for about a year and a half, paying a high monthly premium to make sure my dog would be covered in case of emergencies. Unfortunately, when we needed them most, they completely let us down. My dog recently had to undergo emergency surgery to remove bladder stones. It was a stressful, heartbreaking situation, and the vet bill came to over $3,000. I filed the claim with Trupanion, expecting that this is exactly the type of serious, urgent medical issue pet insurance is supposed to help with. To my shock, they rejected the claim outright and provided no coverage at all. Not only was this financially devastating, but it also felt like a betrayal after faithfully paying into their plan for so long. When you’re paying top dollar every month, you expect peace of mind and support in emergencies—not excuses and denials. I would strongly caution other pet owners to think twice before trusting Trupanion. In my experience, they are not there for you when you and your pet truly need them.

Insurer: Trupanion

By: Brandon Kittle

September 11, 2025

Peace of Mind Insurance

I will admit pet insurance is not cheap and the premiums rise as the pet ages but having pet insurance for the unexpected gives me an extra measure of peace knowing that my dog’s treatment is covered and that I have options when it comes to choosing treatment and care. My pet has been insured since I purchased him from a breeder at 9 weeks of age. He is now 9 years old. I only had to use the insurance when as a 4 month old pup he ingested a small amount of a poisonous substance (for a small pup). I was able to get him to an emergency vet hospital where they immediately flushed his system and due to his young age, kept him over the weekend to monitor his vitals. I was even able to visit with him at the facility for their Sunday “family” visit. The vet’s office submitted the claim on my behalf and I was able to pick up a healthy pup on Monday morning. Having pet insurance cover most of his care gave me tremendous peace of mind and I am glad that as a loving owner I could give my baby the best of care. Yes his premium increased when he turned 8 years old but since my employer covers my Medicare premium, I am able to continue paying the premium for my now senior dog so that he can get the senior care that he needs as he ages. I am a very satisfied customer.

Insurer: Fetch

By: Robin West

September 11, 2025

Pleased so far.

We have been with them for over a year now and have had many claims due to our fur baby have so many issues his first year. We got reimbursed for the majority of it within a day or two. The only thing negative I can say is our monthly payment went up about 20-25$ maybe because all the claims.

Insurer: Embrace

By: DAWN THOMAS

September 11, 2025

I am so grateful for Fetch Pet

I am so grateful for Fetch Pet - they helped us through our dog Rudy’s recent lymphoma diagnosis. Knowing that many of the costs were covered during a really difficult time meant we could focus on getting Rudy the treatment he needed rather than worrying about how much it cost. Submitting the claims was so easy and I was reimbursed for covered expenses quickly every time. Only once did they ask for more information other than what was submitted, and that was my fault because the claim didn’t include proof of payment the first time. Their customer care team has also been helpful in answering questions about our policy and easily reachable via online chat. I tell everyone I know about our experience with Fetch Pet and highly recommend this company if you love your animals.

Insurer: Fetch

By: Joy De Bach

September 11, 2025

CARLY was very helpful in answering all…

CARLY was very helpful in answering all my questions and helped me to feel good about my choice of plan.

Insurer: Fetch Canada

By: Maureen Cowling

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