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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Would recommed!
I had a great experience with Josh S while setting up my policy for my dog, Xena. He was very helpful, answered all of my questions, and made the process easy to understand. Fetch is doing an excellent job providing clear communication and making pet insurance simple and stress-free
Insurer: Fetch
By: India C
Embrace won't accept your claim if you wait.
Embrace won't accept your claim if you wait. I held on to my receipts from the entire year to handle all at once. They won't accept my claims from earlier in the year because my policy renewed during that time. My pets were covered during that time. They received covered services. There should be no time limit to file a claim.
Insurer: Embrace
By: Mike H
We recently lost a dog to lymphoma
We recently lost a dog to lymphoma, we didn't have pet insurance. The cost was staggering. We adopted Stormey and knew we were going to get insurance this time. So far Fetch has covered all her medical needs. She recently was diagnosed with a heart murmur, they covered that too. Thank you Fetch for taking some stress off for a stressful time. Good news, its treatable. Thank you again!
Insurer: Fetch
By: Kim
Trupanion is extremely prompt and honorable!
Trupanion is extremely prompt and honorable in paying their share of our recent insurance claims. The value received for our monthly premiums is well worth it! We consistently recommend Trupanion to friends and family.
Insurer: Trupanion
By: Elizabeth
I spoke with Customer Advocate Gerrone
I spoke with Customer Advocate Gerrone, who is a true professional, extremely customer focused, polite and very knowledgeable. He went through the changes in my policies premium, deductible and options available. He fully explained each one and answered all questions thoroughly. It was a very good experience.
Insurer: Fetch
By: Ellen
Fast response to claims
Fast response to claims! Np issues!
Insurer: Trupanion
By: DAVID
Initial experience
I thank Karley was very helpful and considerate of our situation. She listened to what I wanted for our little boy and made recommendations that fit our circumstances. She has great people skills. I look forward to working with her in the future.
Insurer: Fetch
By: Teresa
They are horrible
They are horrible. I have sent in multiple review requests and tried to email for explanations. I have had the vet send in information, but they have not responded to any of the emails. They have been happy to take my money for absolutely nothing and IGNORE ME.
Insurer: ASPCA
By: Alecia Gaines
Outstanding Customer Service Representative …
The customer service representatives are always so helpful when I call to ask specific questions about Toby’s policy coverage, especially when we were in the Pet Emergency Hospital in Wisconsin. She helped navigate us through the process and answered all our questions and concerns when we were under so much stress not knowing what our outcome would be. I can’t think of a more compassionate representative or insurance company for pets than Trupanion. I have been with them for 3 1/2 years and never plan on leaving. I tell everyone I know how important it is to have it because you never know when your family fur friend will need health care.
Insurer: Trupanion
By: Carol