223,831+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,831 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The Best Pet Insurance Around!
You are the best! You are part of our family! Thank you for always being here for us
Insurer: Trupanion
By:
Do not understand this ?
Well it was easy to enroll, but do not have knowledge of this company and the people for that matter!
Insurer: Trupanion
By:
Great experience and i would highly reco
Very personal and very professional and very knowledgeable and very helpful.
Insurer: Trupanion
By:
Very good customer service overall.
Very good customer service overall. Coverage has also been very good. What has been a constant struggle for me started when I originally contacted Trupanion and set up an account for both of my dogs. (I've been with Trupanion for several years now.) The young male rep who set up the account verbally pushed me into signing up for a $500.00 deductible for my senior dog, despite the fact that I repeatedly told him I wanted a lower deductible--which, at $250--I set up with my younger dog. He DID NOT tell me that I would not be allowed to lower the $500 deductible--EVER! I very soon contacted Trupanion to lower the $500 deductible. The rep refused, saying I was one day late with my request. Then, the rep told me I could make the change when renewing the policy for the next year. So, when renewing the policy for the second year, I gleefully requested a lower deductible for my senior dog. Only to be informed that I could NEVER change the deductible. This $500 deductible has resulted in real hardship for my dog and I. Since then, I attempted to rectify this situation with a supervisor more than once. The reps told me the supervisor would contact me--but that never happened! PLEASE, PLEASE, PLEASE DO NOT PRESSURE SENIORS ON SOCIAL SECURITY OR OTHER FIXED INCOME TO TAKE OUT POLICIES WITH HIGH DEDUCTIBLES!!!! This is something I totally regret. Now, as my senior dog has pre-existing conditions, I cannot change to a different carrier. If this were otherwise, I'd give Trupanion a higher rating.
Insurer: Trupanion
By:
Very easy to submit claims online always fast approval times as well as direct deposits.
Very easy to submit claims online, always fast approval times as well as direct deposits.
Insurer: Trupanion
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Satisfied Customer
Very easy to submit a claim and receive checks
Insurer: Trupanion
By:
They cover any medical expense that is not preexisting at 90% and treat each medical issue as a whole.
They cover any medical expense that is not preexisting at 90% and treat each medical issue as a whole. Their customer service is the best.
Insurer: Trupanion
By: