209,697+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,697 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I’ve had an excellent experience with Figo Pet Insurance
I’ve had an excellent experience with FIGO Pet Insurance. The service has been outstanding — I submitted my reimbursement request and received my payment back much faster than I expected. The process was easy and smooth, and the pricing is very reasonable for the coverage you get. I highly recommend FIGO for anyone looking for reliable and efficient pet insurance.
Insurer: Figo
By: Sondra
Pets Best is great
Pets Best is great. They have upheld their end of the insurance, and I have had no issues with them.
Insurer: Pets Best
By: Kevin Le
Claim
I sent in a claim and within about a week I received the money back. Things were incredibly easy.
Insurer: MetLife
By: customer
Claims/reimbursements
Very easy to submit claims and get reimbursed back,
Insurer: Fetch
By: Cass
Easy claims process and reimbursement
Easy Claim process and reimbursement
Insurer: MetLife
By: Ashley F
My dog passed away, and they said they hope he's doing well
My dog passed away, but several of his claims are in limbo. I reached out to inquire and let them know I hoped for efficient processing as my dog had passed away and I cannot bear to communicate with them any longer (see my previous review regarding poor customer service). The reply was: "I hope you and [dog's name] are doing well!" Avoid this company. The customer service they were known for prior to Chubb no longer exists. They're also holding payment on claims for medications that were previously approved and paid on a regular basis.
Insurer: Healthy Paws
By: Lisa
Nadine Van Ness was so patient with me
Nadine Van Ness was so patient with me, she explain every detail and answered all my questions. Extremely helpful.
Insurer: Fetch
By: Lucille
Horrible company
Horrible company. We had our pet insured with them since 2020. They never approved our claims. We believe this to be a scam. we paid them over $6000 and we got nothing. We are demanding a full refund. My recommendation is to avoid them.
Insurer: Healthy Paws
By: The Learning Path
My claim was handled very rapidly.
My claim was handled very rapidly.
Insurer: MetLife
By: Brian Gapske
The process was pretty easy & went…
The process was pretty easy & went pretty smoothly. However, when I tried to upload additional docs for my claim after I had already submitted it, the software told me that I had successfully attached those additional docs, but they didn't show up in my view of the claim. So, I had to call the help line to get this taken care of. The customer support agent was nice, but couldn't see those additional docs either and asked me to just wait a few more days into the claim review was complete. It got reviewed and approved in ~5 days. I just wish I hadn't had to call support.
Insurer: MetLife
By: customer