209,470+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,470 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Worst insurance ever
Worst insurance ever. They don’t reimburse for anything. My dog was insured and I was told my coverage included end of life expenses but when I submitted the claim they said my policy didn’t cover it. It was bad enough that she passed and having your insurance deny reimbursement was a kick to the gut. Do yourself a favor and get any other insurance! Get Nationwide or Lemonade…. Anything but this company.
Insurer: ASPCA
By: DC Clark
Peace of mind when you need it
I kept Spot for years when I didn’t need it for the unfortunate moment recently when I totally did need them. Thank heavens I did. They processed my claim promptly, which now allows me to invest in some rehab for my poor pup. I might not have been able to afford that if not for Spot. Thanks, team!
Insurer: Spot
By: Casey Martin
First time experience
This is the first time we process a claim. The process was fast and easy. Embrace notifies us that the first claim might takes longer to process but it was just a few days before the claim was approved (teeth cleaning and one extraction). Shortly after, we had to go back to the vet 4 times for ears infection. All the visit claims were processed timely and we are satisfied with the result. Thank you Embrace helping when we need it the most!!!
Insurer: Embrace
By: Edgar Leung
The claims process is very easy
The claims process is easy, streamline and painless. The customer service team is kind, knowledge and helpful
Insurer: MetLife
By: Lisa Wright
This is a cheating company!!!
If the system allows, I would give zero or negative score. This is a cheating company. You will never be able to get any reimbursement for any claims. Here is what happened to my case, 1) They keep on asking for more dcotor documentation, but they never told you what was more required. Yeap, they just wanted to run out of 90 days and drop the case 2) Secondly, they never review the case carefully. After I pointed out why the items on my claims not qualified, they admitted there were some mistakes on their side. However, they changed mind again on my first claim because it was barely out of 90 days because of #1. Who gave 5 starts???
Insurer: Healthy Paws
By: Pete
Great customer service
Great customer service Paid the claim quickly and Fairly
Insurer: Healthy Paws
By: Michael Guziewicz
Worth the Wait
Uploading supporting documents took a bit of coordination via fax so was finally able to email records and then the claim was reviewed/settled in a fair timeframe. If faxes are still a way to receive medical records I wish there were a better way to confirm receipt of records btwn Pumpkin and my vet. In the end, it all worked out!
Insurer: Pumpkin
By: K.Hooks
I’m very pleased with MetLife Pet…
I’m very pleased with MetLife Pet insurance great customer service and knowledgeable. Very friendly voices on their end.
Insurer: MetLife
By: Sandra Short
Good No Pressure Experience
My representative was very polite, personable and professional.( Manny) Thank you!
Insurer: Nationwide
By: Dorothy Webber
Latte insurances
Fast and seamless UI and quick estamintes and coverage
Insurer: MetLife
By: Oscar Pedroza