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Pet parents across the U.S. and Canada have left over 209,963 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Insurance now costing me 3X more!
The claims experience is easy and quick. And I was happy with how much was covered. However, I would only recommend a friend to Trupanion if the friend was quite wealthy (in which case they probably wouldn't need insurance). That's because the amount you are charging me for insuring my cat has gone from about $36/month up to a whopping $114/month! That's an increase of more than three times. If you had been honest with me up front about this possibility, I might feel differently. But all your advertising said things like "Your insurance costs won't go up because your cat gets sick. Your insurance costs won't go up because your cat gets older." It was SO misleading. There was no warning that insurance could increase so significantly for other reasons. Now my cat has stage 4 kidney disease and I can't switch insurance providers because no other company would cover him.
Insurer: Trupanion Canada
By:
Spke wirh 2 representatives from trupanion Erick who signed me up qith trupanion and Caitlin who was a great deal of help clearing up an issue I had receiving my email correspondence and both wee very friendly and great to deal with.
Spke wirh 2 representatives from trupanion, Erick who signed me up qith trupanion and Caitlin who was a great deal of help clearing up an issue I had receiving my email correspondence and both wee very friendly and great to deal with.
Insurer: Trupanion Canada
By:
Service is great.
Service is great. Process and pay claims quickly.
Insurer: Trupanion Canada
By:
Quick response and immediate payment for treatment for our dog to the hospital.
Quick response and immediate payment for treatment for our dog to the hospital. Reps when called were polite and provided supportive info.
Insurer: Trupanion Canada
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Ivory took the time and was very helpful explaining everything and all the options.
Ivory took the time and was very helpful explaining everything and all the options.
Insurer: Trupanion Canada
By:
I have not yet had to use your services but info from my son & friends suggest that using Trupanion is worth it
I have not yet had to use your services but info from my son & friends suggest that using Trupanion is worth it
Insurer: Trupanion Canada
By:
Excellent service!
Excellent service! Excellent coverage!
Insurer: Trupanion Canada
By:
Great service, gratefully received.
Claim was fairly and promptly handled. Thank you for your help in an otherwise stressful time. We are very pleased with Trupanion.
Insurer: Trupanion Canada
By:
Zippora was very helpful patient and friendly.
Zippora was very helpful, patient and friendly. She helped me within a matter of minutes as she talked me through something I needed to update my account online. Excellent customer service!
Insurer: Trupanion
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