154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,135 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified December 08, 2022

Easiest way to get pet insurance!

Easiest way to get pet insurance!

Insurer: Prudent Pet

By: Nicholas G

December 08, 2022

Would never refer this company

I have had this insurance on my dog for over 7 years and they find every excuse to not pay a claim. You have to fight everything just to get your coverage. Was told recently it was too much work to go fix an error on a previous claim. I now have a second dog and insured him elsewhere. Not to mention the large premium increases as your beloved pet gets older.

Insurer: Trupanion

By: Christa Miner

Verified December 08, 2022

Easy to understand the plians and…

Easy to understand the plans and addons. Easy enrollment.

Insurer: ASPCA

By: William Figg

Verified December 08, 2022

The person I spoke with was easy to…

The person I spoke with was easy to talk to, understood my needs and was super helpful in a relatively short call. I really appreciate this as the sometimes make calls like this can be pretty painful.

Insurer: ASPCA

By: Melissa M.

Verified December 08, 2022

I like that I received a follow-up call…

I like that I received a follow-up call from Spot. Those personal touches go a long way in this day and age where everything is done online or through an app. It's nice to hear a human voice.

Insurer: Spot

By: T. L.

December 08, 2022

MetLife for your PetLife!

I've had health insurance for my pets before but the claims processing was so onerous and so limited in payout that I felt it was probably cheaper just to go without. However, the pet I adopted thru and agency came with MetLife for the first month and I decided to give it a try beyond that. It has been a blessing to have such great coverage thru MetLife and their claims processing is very efficient and easy to use online or with your phone. They may be a little slow on occasion, but certainly no worse than human health care claims! Keep up the great work MetLife.

Insurer: MetLife

By: Gary

Useful
Verified December 08, 2022

Efficient this time

Efficient this time. And accurate

Insurer: ASPCA

By: Tyler Roberts

Verified December 08, 2022

THE EASE OF THE WEBSITE

THE EASE OF THE WEBSITE, THE SPEED OF THE CLAIM AND THE COVERAGE IS EXCELLENT.

Insurer: Pumpkin

By: Ann Brown

December 08, 2022

Don’t waste your time.

This is a long one…So I purchased my English golden retriever in May 2022. Three days before I took possession of her I decided I would be a responsible pet owner and purchase insurance for her. I decided to go through my car/home insurance (Progressive) which worked with Pets Best. They seemed to have good reviews and I could just add it to my other insurances. I began my policy 3 days before bringing my dog home. Once she was home, it seemed she may have a UTI. I took her to the vet where she was treated for this UTI and she was also referred to Purdue Animal Hospital because the vet thought there MIGHT be something else going on. She did NOT diagnosis her with anything more than a UTI. When I submitted the claim for the UTI it was denied because it was within the first 14 days of the policy start date. Annoying, but fine. Then over a month later (way past the first 14 days) we took her to Purdue Animal Hospital where they diagnosed her with 2 ectopic ureters. She would need surgery which was scheduled for July 5, 2022. 2 MONTHS after I started my Pets Best policy. Now, my husband and myself were not aware of any of these issues when purchasing her. The ONLY thing we were made aware of was that she had an inverted vulva, that was genetic. But all her other issues were just thrown at us by the different vets we took her to. She had her surgery, I submitted the $1300 claim and it was denied for it being a “preexisting condition.” When I contacted them the lady I spoke to seemed annoyed and just said “l’ll email you a dispute form, but it will take at least 90 days to process.” This was obviously discouraging because their regular claims process takes weeks to get completed anyway. As we continued to rack up our credit cards with vet visits to try to get our sweet girl healthy, every single claim was denied. We spent over $4,000 in vet bills on a pure bred English Cream Golden, who for all we knew, had an inverted vulva that would pop itself out in 1-2 heat cycles. Plus we spent our monthly premium to pets best for literally nothing. Oh and the cherry on top. I had one last claim being finished when I already cancelled my policy. Just got the notification that it was completed today. They applied that claim to my $500 deductible!! What!? pretty sure the $4000 we have paid is well over that $500 deductible. DO NOT GET THIS PET INSURANCE. They will do nothing to help and they take forever to process anything.

Insurer: Pets Best

By: Chrystal Almanza

December 08, 2022

Great insurance all around

Keeping track of and getting reimbursed for your vet bills couldn’t be easier. Your given an explanation as to the what and why of whats covered as well. Pets Best insurance came highly recommended and I am extremely happy I chose them!

Insurer: Pets Best

By: Michael Mele Jr.

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