225,115+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,115 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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An Insurance company who cares about their customers and their clients [ animals ] .
We experienced a traumatic episode with the surgery and long recovery of our dog . Trupanion was there for us during the entire time . We knew that we had our backs covered and that our decision almost ten years ago purchasing Millie's policy was the right one . A great company who really cares .
Insurer: Trupanion
By: Michael
Trust the one star reviews
Trust the one star reviews, seriously. We have had claims denied due to “pre existing” conditions that they cannot even give an explanation for. It’s sad how much control they have. They are not here to help our pets, they’re here to make money. Disgusting.
Insurer: Fetch
By: Amber
Customer service was great
Customer service was great, I asked many questions and they were all answered courteously and patiently.
Insurer: ManyPets
By: customer
Awesome and Timely Service
Our clinic directly submitted the claim and I received a text advising of the submission. I was delighted to receive a second text indicating claim approval in under 10 minutes. Awesome service during a very stressful time.
Insurer: Trupanion Canada
By: Heather Smith-Schenkey
I love the super fast claims response…
I love the super fast claims response and ease of use of the app
Insurer: Figo
By: Diane
Disaster
Raised my policy nearly $20 a month because my vet reported him as a Pitbull, in which he is not. They want proof that he isn’t a Pitbull when I’ve already had him DNA tested previously. All in all, THEY ARE DISCRIMINATORY TO DOGS THAT RESEMBLE PITBULLS. This breed assumption is very dangerous; bulldogs, boxers, staffies, etc. are carelessly mistaken for Pitbulls. Ignorance is bliss. Don’t waste your money here.
Insurer: Healthy Paws
By: Margaret
Super helpful and kind!
Super helpful and kind!
Insurer: Prudent Pet
By: Nydia Hernandez
My experience with Pets Best has been…great so far!
My experience with Pets Best has been great so far. Signed up for it for my Havanese puppy; needed to use pet ER on Mother’s Day for gastritis, submitted my claim and received an EOB within a week. I have not received the check yet, but it’s on its way. Very prompt! I wish human health insurance went this well.
Insurer: Pets Best
By: Tamara Sims
I love Trupanion
This time I was contacting Trupanion to update my payment method and it was easy and fast. The agent confirmed that the information had been updated in my account. Anytime that I have ever had to contact Trupanion by phone or by chat the agents have always been very personable and efficient. I feel that they are very invested in my pet's well-being and understand that my pets are my children.
Insurer: Trupanion Canada
By: not available
Placed a claim
Placed a claim - very easy to upload, next day I had a response with explanation. So quick, so easy. Thanks,
Insurer: ManyPets
By: Charley