210,050+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,050 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Submit my invoice…
Had to submit an invoice and wasn’t able to do it. I was helped right away and customer service helped me right away.
Insurer: Trupanion
By: Maureen
Very good experience!
This is my first invoice that I sent you due to the expenses I had with Oliver. His response was quick and his payment was made within what the coverage provided, not complete in its entirety, but reasonable within what it covered at that time.
Insurer: Figo
By: Maria Perez
Currently have a couple issues that are…
Currently have a couple issues that are unresolved. I have an appointment to speak to a supervisor.
Insurer: Figo
By: Carrie Treggett
Amazing experience!
Amazing experience!! Submitting a claim is so easy, and I got my quote back within a few short days. I am amazed at what was covered for the visit! Highly recommend!
Insurer: Pets Best
By: Shawnie Mitchell
Unreliable
A Spot representative called me days after I signed up, attempting to collect more money from me as their computer made an err by "not charging me the correct amount" based on the address I entered. I NEVER CHANGED MY ADDRESS. My address remained in Phoenix and my dog's vet remained in Tempe. That was a huge red flag. Evidently, Spot is more concerned with nickel and diming me instead of eating the cost and acknowledging their err. I terminated the policy and got a refund from them since I had not submitted any claims by that point.
Insurer: Spot
By: Customer
Figo has been a great experience for me…
Figo has been a great experience for me and my dogs. They are easy to file claims and have great customer experience. I am definitely going to them every time I add a new pet to my family.
Insurer: Figo
By: Valerie
Trupanion kept her alive.
Rossi was diagnosed with bone cancer about 18 months ago. The prognosis was very poor. She passed quietly yesterday. She easily had an extra year of high quality life with us. Through Trupanion, she received the utmost in care. They had her back through the entire treatment. This was a great burden relieved from the family. The claims system worked directly with the various hospitals. It was very fast. I cannot express how impressed I have been with Trupanion.
Insurer: Trupanion Canada
By: David
My claim was denied then accepted
I have wellness insurance for all 3 pets. 3-4 months after getting insurance I got the routine shots for my pets. My claim was denied. I resubmitted it and 2/3 was approved. It’s been a hassle and I still don’t know (3weeks later) if my 3rd claim will go through. All 3 claims were put in the same day.
Insurer: Pets Best
By: M
Pets Best will find any excuse to not payout on claims
Pets Best will use any excuse not to pay out claims
Insurer: Pets Best
By: Mark
Good coverage but re-imbursements are taking too long.
I am fairly satisfied with my insurance but re-imbursement is taking too long.
Insurer: ASPCA
By: Steven