210,050+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,050 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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My young cat has been diagnosed with…
My young cat has been diagnosed with lymphoma. We are doing expensive chemo treatments and ASPCA has come thru for us
Insurer: ASPCA
By: thomas rossi
Healthy Paws made a stressful time better so we could focus on our pet's recovery
Our dog was involved in a pretty severe accident where he was dragged behind our dog sitter's car. He had to be hospitalized for four days, required surgery and has had a month-long recovery. Knowing we had insurance gave us so much relief as we talked through worse case scenarios with the vet hospital. The customer service line answered my calls, and the process to upload the claim was very straightforward.
Insurer: Healthy Paws
By: Lindsay
Healthy Paws gave us peace of mind…
Healthy Paws gave us peace of mind during a very stressful time! Our dog had a very bad accident that required four nights in the vet hospital and multiple follow ups and surgery. We were so grateful to have the assurance and knowledge of insurance to do whatever was needed for our pup!
Insurer: Healthy Paws
By: Lindsay Kruse
Absolutely amazing
Absolutely amazing. Fast reimbursement within a day actually. Very pleased . Would recommend excellent customer service.
Insurer: Pumpkin
By: Lisa Connelly
Sales Rep was friendly and well…
Sales Rep was friendly and well informed of the policy. Was hoping for a little less in minimum cost, but it will be well worth it, if needed.
Insurer: Prudent Pet
By: Linden Pettit
wonderful to work with
wonderful to work with
Insurer: Prudent Pet
By: Mary Patterson
Disappointed in decline of service
I have been a client for four years. I loved Healthy Paws and recommended them to many friends and family members without trying to get referral money. I didn't need a payout for supporting a company that cares. A recent claim was confusing to me using phrases like, "As such, we are unable to provide coverage for your pet's preventive care," but also, "We will be sending your claim reimbursement shortly." The claim was for an ear and skin infection. I questioned what this meant and said we would need to re-think our pet insurance if infections aren't covered and part of preventative care. In my opinion, the reply was just as cold and rude, "I recommend reviewing the Explanation of Benefits that was provided in your claim email as that outlines what was covered versus not covered. The email gives an explanation as to what was not eligible for coverage based on the line items on the invoice you submitted. I recommend contacting our Customer Care Team with any additional questions after reviewing your Explanation of Benefits." There is no comment on which line items are being referred to in my explanation of benefits. It's a bunch of paragraphs that start with, "See also Section, DEFINITIONS, items," but which section is being referred per sections of my vet bill? During previous health scares, I remember I would get emails from kind-hearted people asking how my pets were. Now I'm just a number that gets pushed off on someone else.
Insurer: Healthy Paws
By: Heather
None Better
I've had a few companies in the past for Pet insurance but none of them can compare to Pets Best. Their website is very informative and they do a great job with claims reimbursement.
Insurer: Pets Best
By: Will J.
Awesome friendly customer service
One of my dogs was suddenly diagnosed with a new disease. I felt fully confident to call and talk to customer service and get all my questions answered. My experience with Trupanion Insurance is back six years. I’ve had excellent friendly service.
Insurer: Trupanion
By: OMAC
Figo is so easy to sign up and submit…
Figo is so easy to sign up and submit claims! Great service and very quick return on the claims! I am an insurance agent and recommend Figo to my clients looking for pet insurance!
Insurer: Figo
By: Allison Moragne