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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Very easy to make our claim
It was all very easy to make our claim. The dog ate a chocolate advent calendar. We took her to the vet and called Furkin to see if it was covered. Yep, it was. They emailed me a form, I filled it out and filed by email and we were paid shortly thereafter.
Insurer: Furkin
By: Marian
New owner pet insurance
Brandi was very helpful and answered all our questions
Insurer: Trupanion
By: Donna
Thank you
Great customer service, easy to understand policy
Insurer: Trupanion
By: Randa
Not perfect but still highly recommended
Great experience. In reality few vets in my area at least do direct billing with Trupanion. Had to pay up front and way for reimbursement.
Insurer: Trupanion
By: Sebastian
Very poor
Very poor I have had insurance for almost a year and still struggling to get paid for my dog’s first claim
Insurer: Embrace
By: Sanjeev Rai
Very grateful for this insurance!
Embrace answered my call and I was able to speak with a friendly CSR within 3 minutes. They gave me the info I needed very quickly. My claims were paid out within 3 weeks, which is not super fast, but they did it with minimal effort on my end so that was nice.
Insurer: Embrace
By: Rachel H
I was having trouble send a scanned…
I was having trouble send a scanned document for a claim. Customer service walked me thru the process and it worked just fine. Great service.
Insurer: Spot
By: Michael V
Slow to pay/approve claims without…
Slow to pay/approve claims without providing an acceptable reason for doing so.
Insurer: Embrace
By: kadventure kadventure