216,303+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,303 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Questionable or the worst pet insurance
Trupanion is one of the worst experiences we’ve had in regards to insurance coverage for our pet. In our case we have a 6 year old Pit Bull / Dachshund mix. Like most dogs she loves to chew things and sometimes ingests things. Prior to our enrollment with Trupanion on 11/2019 we had our dog at the Vet for a procedure to remove a sock and feminine product (tampon). In her 4 years of existence at the time she had only been to the Vet one other time from chewing on a Smoke Flavored Femur bone. Which we discovered on the internet is bad for dogs and many dogs end up in the Vet after chewing on them and ingesting them. On 11/19 after spending $4000 on the procedure to save our dog we decided to look into insurance. Unfortunately we signed up with Trupanion. After explaining to the representative of Trupanion why we were seeking coverage and explaining the entire scenario to her we asked if it happened again would it be covered and she stated yes! Since 2019 until now, Jan 2022, she has only had one incident on12/21 that required her to have a n endoscopy to remove a foreign object from her stomach. We filed a claim and the first thing they did is deny the claim, claiming more information of my dogs medical history was required. Upon telling them you have all her history as she was never seen for anything else they denied the claim again a week later stating it is a incident that has occurred 2 times prior. Totally inaccurate as the first one was a femur bone. They basically take your money, know your dog’s history tell you “yes you’ll be covered”, then deny you with no recourse but legal action.
Insurer: Trupanion
By: David Nubla
I am very happy with the customer…
I am very happy with the customer service at ManyPets. My claims have been processed in a timely manner. I feel reassured knowing my cat Bell Pepper is insured through ManyPets!
Insurer: ManyPets
By: Paula Smith
Any excuse to put limits on your pet
Riley had eaten something metal during Xmas claim was not covered but because I reported it she had gotten sick and because I was upfront about her history they claimed it was a pre existing condition and it was not. Gastro intestinal cover a lot of issues thankfully she grew up and is way better but horrible insurance
Insurer: Pets Plus Us
By: Kevin
They make filing a claim easy
They make filing a claim easy and effortless and payments are prompt. Most of the customer service reps are great. Had one the other day that was short and curt. The representative from my home state is about the best customer service rep I have ever dealt with, she took time to explain things and was very courteous would highly recommend.
Insurer: ManyPets
By: Bonnie
GREAT
Embrace Ins is the best one to get,Embracers work hard to get all your ⁵problems solved,all Embraces are great,knowledgeable, understanding,and resloves the pronlem with your claim.
Insurer: Embrace
By: Nancy
All positives - not negatives whatsoever! Great team and service.
Try them for sure - you'll be pleasantly surprised.
Insurer: Pets Plus Us
By: Bob
The fine print makes it worthless
In my opinion, this company is incompetent and verging on fraudulent. Their promotional material says that their plan "covers new accidents and illnesses." That's not true. They do not cover veterinarian charges, which are the bulk of what you pay if your pet is ill or injured. This is incredibly misleading and makes their insurance policy almost worthless. One day later: It's nice to see that Healthy Paws is monitoring this, even on a US holiday. Because you've engaged, here are a couple of hypothetical situations for you to answer: 1. Insured pet is injured and needs urgent care at a 24-hour vet. Bill has charges for the vet and for x-rays. What's covered? (Ignore deductible and co-pay - we know those will be paid by pet owner.) 2. Same situation, but pet needs surgery. Bill has charges for the vet, x-rays, and surgery-related items like drugs and disposables. What's covered? After you reply (of if you don't) I'll post the answers I got as a Healthy Paws customer.
Insurer: Healthy Paws
By: Randy Levine
Easy claims process
Easy claims process. Knew exactly what was eligible and the exact amounts were approved quickly and payment was received in less than a week.
Insurer: ManyPets
By: Donna
ManyPets has been a lifesaver
ManyPets has been a lifesaver. I did a tooonnn of research on pet insurance and finally landed with them. I'm so glad I did. I have an 8-month-old puppy who eats things he shouldn't. We've had a potential obstruction (wasn't), an almost sago palm poisoning (he was fine), and an intestinal infection, all in the span of about 5 months. All visits totaled over $2,000. They covered every claim quickly and without issue. They offer a 100% reimbursement option, which is really really nice. The only downside I can think of is they pay by physical check. I wish it was a direct deposit situation. However, they're extremely quick, and the turnaround time is a week or two usually.
Insurer: ManyPets
By: Tiffany Graves