209,864+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,864 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very well explained and answered took…
Very well explained and answered took his time to explain all the different policies.
Insurer: Nationwide
By: vincene fisher
Positive and Easy Process
My experience with MetLifr has always been stellar. They process claims very timely with complete Explanation of Benefits with each processed claim. The process to subit a claim is also very simple, no complicated questions or requests. If you call with any questions Customer Service reps are very helpful, knowledgeable & very polite.
Insurer: MetLife
By: Luna the Eskie
I’m incredibly grateful to have…
I’m incredibly grateful to have discovered Pumpkin Pet Insurance, which has proven to be an invaluable support during challenging times. Their comprehensive coverage and responsive customer service have significantly alleviated my worries, especially for my beloved cat, Cleo, whose health needs have become more complex lately. I confidently recommend Pumpkin to any pet owner seeking dependable and detailed insurance coverage.
Insurer: Pumpkin
By: Karen
Metlife pet insurance is.there when you need them.
Our pets are a big part of your family. Anytime one of your family members is hurt you experience an overwhelming amount of emotional stress and fear. This can make even the most simple task challenging. This was the first time filing a claim. The process was easy to file a claim and the claim was resolved quickly. The staff was very friendly and showed true concern for your pets health as well as the owners emotional stress. I have never filed a claim in 10 years but so great full that metlife pet insurance was there when needed.
Insurer: MetLife
By: David Vaught
Pumpkin is unbelievably responsive and…
Pumpkin is unbelievably responsive and has excellent coverage. I am grateful for their service. Thanks pumpkin, you’re saving lives.
Insurer: Pumpkin
By: John
Would not recommend anyone get a policy…
Would not recommend anyone get a policy from here. They won’t pay your claims. They’ll start off paying the first claim then won’t pay anymore and give excuses. Just save a little money every month and you’ll get it back 100% when you have to take your pet in. They shouldn’t even be able to use the word “insurance” because it’s not. It’s a flat out lie.
Insurer: ASPCA
By: Jesse Ferrer
Very quick to settle claims.
Very quick to settle claims.
Insurer: MetLife
By: Cathie
Pets Worst Insurance
This company is a complete SCAM, they don’t answer the phone EVER, DON’T respond to emails after the first claim and deny EVERYTHING! Don’t bother falling for the bs advertising you see, it’s just that BS! They take you $ and tell you to read your EOB. Contact California Board of Insurance and NAPHIA to have them investigated so they can be shut down! They’re robbing people blind.
I should have read trustpilot before signing up
I should have read trustpilot before signing up. My biggest beef was that this company is impossible to reach! I had to call them to fix something on my policy. After many, many phone calls at various times during the day, I finally realized no one was ever going to answer. Each time you are told your call will be answered in 30 to 40 minutes, but at the end of 40 minutes the call disconnects. No customer service means a lot to me. There is 0 here.
Insurer: Pets Best
By: Jill Anderson
Amazing customer service
The service representative that I talked to was very knowledgeable. She was able to guide me through everything very friendly. I did get disconnected from her and she called me back, which I thought was extremely nice.
Insurer: Nationwide
By: Stephanie Ranee Rawlings