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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Pet’s Best is Peace of Mind
Pet’s Best has been a very good experience for me. My claims are paid and if they aren’t the reason is made clear. Sometimes it takes several weeks for a claim to be paid but that is made clear when you file it. Customer service reps are always helpful friendly and professional.
Insurer: Pets Best
By: Sarah Rideout
Thanks for your help
Thanks for your help! Both customer representatives were extremely helpful.
Insurer: Nationwide
By: Helen Burke
Very good coverage and affordable plan
Very good coverage and affordable plan. It's easy to file to a claim. Only con is processing times are 1-2 months long, so by the time a claim is processed you will have to log in again and check back to recall what you've filed. User interface could be a bit better since you'll need to click around more to find a claim you're trying to look for.
Insurer: Pets Best
By: Lillian T
Outstanding claims submission process
Outstanding claims submission process. Quick, painless, sufficient time to read and comprehend instructions.
Insurer: Embrace
By: David Hartmann
Predatory and scummy
They wouldnt accept a claim on my last policy because it was past 90 days. I dont know what would change in 90 days other than to scam you out of your benefits. They want a year of vet records before your first claim I only discovered on trying to make the claim the first time. It took me a while to get it just to get denied because it was too late. I also wasnt notified that my renewal was going up almost double and didnt until 3 months in. I just wasted 700 dollars on this over the past year for nothing. This is not worth it for a 5000 max.
Insurer: MetLife
By: Zachary
Reimbursements
I'm so happy with Embrace Pet Insurance. Getting reimbursed for covered expenses is a breeze. I have not had any problems with this insurance since I purchased it last year. My cousin is the one who recommended it. She has had it for years for her cat. Thank you Embrace.
Insurer: Embrace
By: Michael D Kutella
Six month old Prissy
Trupanion is the best! We have been treated wonderfully and that is so helpful when one’s precious puppy has an issue and needs help. Thanks to all who have walked me thru this and to Crockett Doodles for recommending Trupanion!
Insurer: Trupanion
By: Rosemary
Shockingly satisfied
We have had dog insurance through PetsPlusUs since Enzo was 12 weeks old - so he had a clean slate medical record. We opted for the higher coverage with a low 10% copay and $100 yearly deductible. I recently made a claim for the first time and was extremely pleased at how streamlined the process was and how quick the reimbursement occurred. One thing I really like about PetsPlusUs is that they cover basically everything - including the diagnostic exam! I’m so thankful we chose this insurance provider and I would highly recommend choosing this insurer especially if your pup is young and hasn’t had any vet visits for previous issues (as these will be an exclusion in the policy which most people don’t understand and then later get mad when it’s not covered).
Insurer: Pets Plus Us
By: Andrea
well done Very clear and helpful.
Very clear and helpful.. Felt it was the best insurance for my dog.
Insurer: ASPCA
By: Karen Stoudt
The Wonder of Ease!
With a dog as large as Buck, it's like having another human in the house and having Trupanion allows me the opportunity to know, whatever happens I will have another source of help when things go wrong! Thanks Trupanion!
Insurer: Trupanion
By: Mitzi