154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,319 reviews

4.9
Healthy Paws

10,775 reviews

4.9
Fetch

27,461 reviews

4.9
Pets Best

14,152 reviews

4.9
Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified December 05, 2022

leaving spot not happy at all

leaving spot not happy at all

Insurer: Spot

By: Michael Stocker

Verified December 05, 2022

Great customer service

Stephanie wa able to answer all my questions and really checked up on my from about 2-3 weeks ago. She helped me thru the set up and made it easy to get signed up

Insurer: Prudent Pet

By: Vernae Sevilla

December 05, 2022

Customer Service Rep, Nennetzy's PHENOMENAL!

Customer Service Rep, Nennetzy is what made my experience great! She took the time to assist me with my concern and resolved the issue with my lap top that would not let me download documents! She was like a tech help desk! Thank you Nennetzy, you are simply PHENOMENAL!

Insurer: Nationwide

By: Frank

Verified December 05, 2022

I am being sent so many emails

I am being sent so many emails, I have no idea what I'm supposed to do and which is spam!

Insurer: Spot

By: Jenna Clark

December 05, 2022

Good Expreince

I had to call Fetch today for my new claim and Tattianna Smith was the one at Fetch who was assisting me .She is so pleasant , polite and patient yet professional ! She tried to help me out , and passed me the accurate info to take further steps for my claim . Thank you Tattianna !

Insurer: Fetch Canada

By: Niloofar Shokrgozar

Verified December 05, 2022

So grateful for Healthy Paws

We've been using Healthy Paws since our dog Randle turned 7, he's now 11. We rarely needed to claim with them as he was a healthy dog. In the last year he started to need various treatments for arthritis, then 3 weeks ago he ended up in the local specialist hospital and was diagnosed with cancer. Without the support of Healthy Paws we couldn't have afforded the care he needs and that will hopefully see him on the mend soon. They have covered his medication, his access to more alternative treatments like laser and his hospital stay. Claims are paid quickly and customer service are always swift to respond. Can't recommend them enough

Insurer: Healthy Paws

By: Samantha Green

December 05, 2022

If I could give 0 stars I would

If I could give 0 stars I would. It’s convenient and simple to file claims. Good luck on getting reimbursed. It takes a ridiculous amount of time for claims to be processed. An email telling you that doesn’t excuse it. Almost every time I file a claim it says more info needed. Which I typically had supplied. Their hours to communicate with an actual person are limited. The online “communicating” with virtual assistant is useless. I decided to cancel the useless policy and trying to find the online form to cancel is nearly impossible. I had to send a letter since I was too frustrated to look any further. Save your money. I’ll probably get a “we’re sorry we’re always looking to improve message”. Stop looking and do it. Don’t use Pets Best.

Insurer: Pets Best

By: Lin M

December 05, 2022

I great company to deal with.

I great company to deal with.

Insurer: Trupanion Canada

By: Leah

Verified December 05, 2022

So Grateful for Healthy Paws

We've been using Healthy Paws since our dog Randle turned 7, he's now 11. We rarely needed to claim with them as he was a healthy dog. In the last year he started to need various treatments for arthritis, then 3 weeks ago he ended up in the local specialist hospital and was diagnosed with cancer. Without the support of Healthy Paws we couldn't have afforded the care he needs and that will hopefully see him on the mend soon. They have covered his medication, his access to more alternative treatments like laser and his hospital stay. Claims are paid quickly and customer service are always swift to respond. Can't recommend them enough

Insurer: Healthy Paws

By: Sam

Useful
December 05, 2022

5 star business

Met-life is the best pet insurance we have ever had. This company knows HOW to take care of their customers. They are professional, efficient and caring.

Insurer: MetLife

By: Contessa

Useful

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