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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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I was surprised at the service I…
I was surprised at the service I received. I have been with Nationwide for a long time with all my other pets and have never had any issues with the customer service. I spoke to Hassan and he was very short with his answers and seemed annoyed with my questions and kept on yawning like I was boring him. This was the first time I experienced anything like this from a Nationwide representative. If I were a new customer I don’t think I would have agreed to getting a policy for my pet. He was also very pushy. It was a unpleasant experience.
Insurer: Nationwide
By: customer
Still waiting for my reimbursement for…
Still waiting for my reimbursement for my claim. I emailed. So far no response.
Insurer: Spot
By: ROBERT TOBIAS
I’ve been with Healthy Paws for 10…
I’ve been with Healthy Paws for 10 years and they’ve always been reliable. The online claim process is simple and fast — from major surgeries to regular checkups, payments have been processed quickly and smoothly. When my dog was seriously ill, they even reached out to ask how he was doing, which really comforted me. Premiums have gone up as my dog ages, but the amount is reasonable. Thanks to Healthy Paws, I’ve been able to keep giving my dog the care he needs. Highly recommend.
Insurer: Healthy Paws
By: Mengyin Li
Prompt and professional
Josh promptly returned my call and answered all my questions, great assistance. Thank you.
Insurer: Fetch
By: AG
the overall processing of each claim
the overall processing of each claim that has been submitted. you guys are amazing!!!
Insurer: MetLife
By: Nina Adelberg
I still don't have any information for…
I still don't have any information for my new policy
Insurer: Nationwide
By: customer
Very friendly and knowledgeable about…
Very friendly and knowledgeable about the ins. Great experience .
Insurer: Fetch
By: Harriet Frantz
Quick and painless claims process
I can't say enough great things about this pet insurance. They are quick and easy to put claims through. My only negative is that I had to use a lot of claims, and they increased my premium by over 56%! It feels like we're being punished for using the insurance. So don't love that, but love the claims process.
Insurer: Embrace
By: Aaron Chung
Easy to make claims and great response time
I have always had an easy time submitting claims on this site and the response has been exceptional. The amount they pay on claims is as good or better than most insurances.
Insurer: Embrace
By: FREDERIC