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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Thankful!
Thankful to have a insurance company I can rely on for coverage for my pets. Customer service has been amazing, and any claims that I have files have been processed it a very timely manner.
Insurer: Embrace
By: B Bennett
All of my interactions with Trupanion to include my most recent call have been positive and helpful.
All of my interactions with Trupanion, to include my most recent call have been positive and helpful. The customer service provided by Trupanion is exceptional.
Insurer: Trupanion
By: Pamela
ffbriboy
Friendly knowledgeable service
Insurer: Trupanion
By: Brian
H-P family
Great communication while claim is in process. Very speedy reimbursement. Much appreciated
Insurer: Trupanion
By: Adele
A+ customer service
I have always had great experiences with filing claims myself or through my vet. The response time is quickly and if there is ever any questions, the customer services folks are great to work with.
Insurer: Trupanion
By: Andrea
Gracie
We are past customers and they helped get us thru a tough time. Loyalty
Insurer: Trupanion
By: Jerry
I Chose The Score "10" Because Your Team At Trupanion Are VERY Professional In Answering There Special Needs 4 There LOVED & CHERISHED PETS.
I Chose The Score "10", Because Your Team At Trupanion Are VERY Professional In Answering There Special Needs 4 There LOVED, & CHERISHED PETS. THANKS!
Insurer: Trupanion Canada
By: Rita
I'm very satisfied with Trupanion.
I'm very satisfied with Trupanion. My puppy has been diagnosed with mouth cancer and Trupanion has been supportive and truly kind without any problems or difficulties.
Insurer: Trupanion Canada
By: Stephanie
So helpful and nice
So helpful and nice
Insurer: Trupanion Canada
By: Lori
Wanted to start coverage.
Wanted to start coverage...no one was available in my area to start policy...said someone would call me back..that was December 24....still waiting for someone to call me
Insurer: Trupanion Canada
By: Darla