154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,226 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,336 reviews

4.9
Healthy Paws

10,802 reviews

4.9
Fetch

27,500 reviews

4.9
Pets Best

14,169 reviews

4.9
Trupanion

63,015 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified December 21, 2022

All insurance is a scam…

The price of the Wellness power up is not worth the amount of the refund versus the amount of out of pocket cost. For example, first ever vet visit (4 month old kitten), two vaccines, total of $95.99. I have the Wellness Plus package which covers $50 of vaccines. I covered $45.99 for vaccines this visit. I still have another round of the feline distemper shot to go (another $55.29), yet I’ve already reached my max in the very first vet visit in this kittens lifetime. So I will be paying an out of pocket total (JUST for vaccines) of $101.28. Yet I am paying $198 for a year of the Wellness Plus AND paying more than that out of pocket for completely necessary vaccines and more. After the ONE visit I’ve hit my max on vaccines, wellness exams, AND tests. Spent a total of $256.78 and only got $135 back…

Insurer: Figo

By: Isis C

December 21, 2022

Always fast & easy

Always fast & easy! I love our Embrace!

Insurer: Embrace

By: Pam Backofen

Verified December 21, 2022

Very courteous customer service and…

Very courteous customer service and showed genuine concern for my pets' health. The claims were processed in a timely manner and received reimbursements quickly. I am delighted with HealthyPaws and will recommend them to anyone with pet children. I have the freedom to focus on caring for my pet babies and not be worried about finances. I will definitely be a customer for life.

Insurer: Healthy Paws

By: Julie Mendez

December 21, 2022

They are very responsive

They are very responsive, and I know our claims are carefully considered. They don't cover everything as can be expected, but they are great to work with and this has given us great peace of mind as our wonderful dog gets a little older (like me!).

Insurer: Embrace

By: Tom Wilson

Verified December 21, 2022

Healthy Paws Insurance is easy and saves us time and money

We've been using Healthy Paws for a couple years and have had nothing but a positive experience each time we had to file a claim. Most recently, we had a large claim and it was still a very quick and seamless process. Generally, it takes less than 30 seconds to file a claim, as I only have to upload a document or two at most, and then typically it's approved within 2-4 days, and deposited in my account within another day. They have saved us a ton of money, time and stress with our very active pup.

Insurer: Healthy Paws

By: Jennifer Girard

December 21, 2022

Claim process was easy, coverage explanation is clear

I’ve had Embrace for about 2 years now for my now 3 year old puppy, and overall I’m very happy with the insurance coverage and claim process. It’s not the cheapest option out there but they covered most of our vet visits past deductible (wellness and routine checks not covered of course). We had a few times where probiotics were prescribed due to an illness visit and it was not covered since they were considered “supplements”- a bit disappointing. But overall it was a smooth experience getting claims. I do everything via the app and it’s takes about 1-2 weeks to get the money back. Given the mix reviews of other pet insurances out there, I’d say Embrace is doing pretty well.

Insurer: Embrace

By: Feipu Song-Diaz

Verified December 21, 2022

Best Pet Insurance

Very courteous customer service and showed genuine concern for my pets' health. The claims were processed in a timely manner and received reimbursements quickly. I am delighted with HealthyPaws and will recommend them to anyone with pet children. I have the freedom to focus on caring for my pet babies and not be worried about finances. I will definitely be a customer for life.

Insurer: Healthy Paws

By: Julie

Useful
Verified December 21, 2022

Thank you Healthy Paws!

My dog has a negative reaction from one of the medications during the day so we urgently went to ER vet twice a day. The first visit invoice was $1,400 and the second visit invoice was around $1,700 because my dog was hospitalized for 15 hours. The total cost was $3,100 and I submitted claims right away. (Claim submission is very easy, take 1 min!) After then, I reimbursed 70% of the invoice which was helpful. This year, my dog visited several times of vet and ER and luckily we got the 70% reimbursement after the annual deduction. I recommend pet insurance if your dog is 4 years older... I think better to register before moving to the senior stage.

Insurer: Healthy Paws

By: Jihyun

Useful
Verified December 21, 2022

It was very easy to build a plan that…

It was very easy to build a plan that was what I wanted and that I could afford.

Insurer: Spot

By: Lisa Norris

December 21, 2022

Pleasantly Surprised!

I have had MetLife Pet Insurance for my dog for 1 year. I am so glad I chose this company, claim processing is easy, payments are quick and the few times I've had to contact for clarification they have been very responsive! There are so many pet insurance companies out there and it can be difficult to choose, but I can say I highly recommend MetLife Pet Insurance for their cost, customer service and claims processing.

Insurer: MetLife

By: Cathelyn

Useful

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