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Buyer beware when you need claim reimbursed
My healthy dog on this insurance with no issues since 2019. He got a benign tumor that had to be removed in September. Still not reimbursed correctly for coverage n filing appeals. Going to better business bureau next. Canceled insurance for him n my Maltese pup.
Insurer: Healthy Paws
By: Vicki
I just signed up for insurance on my…
I just signed up for insurance on my new horse. I had an exam, floating and vaccination. The process was easy and super fast. So far I’m very happy.
Insurer: ASPCA
By: Tricia Coffeen
Trupanion has been amazing
Trupanion has been amazing ! I’ve tried other pet insurance companies and none come close to the comprehensive coverage Trupanion offers! Without their support I don’t know if one of my frenchies would have survived the crisis we had this weekend! Thank you Trupanion!
Insurer: Trupanion
By: Ashley Stiene
Embrace Pet insurance claims process
Embrace Pet insurance claims process is very easy and user friendly. I am usually able to submit my claims and have them processed within 1 week.
Insurer: Embrace
By: Victoria Lopez
You did a great job
this company was very helpful
Insurer: ASPCA
By: Frank Arpaia
I want to be able to change my…
I want to be able to change my coverage. The coverage I have did not cover what I was told it was supposed to. I can’t figure out how to do that. It’s confusing to use.
Insurer: Figo
By: customer
Embrace Pet Insurance is by far one of…
Embrace Pet Insurance is by far one of the most shady companies that I have done business with. They have found a way to deny claims for a puppy that I have based on a previous condition of parasites, which is common for most puppies. My puppy has been treated and cleared of any worm or other parasites, but still has GI issues causing diarrhea and Embrace has denied both of my claims so far for a "pre-existing condition". After speaking with their claims analysts, there is zero concern for the customer or for the pet and the only concern that the adjustors have is whether they can find a way to deny the claim. Because they are denying claims for something as minor as GI upset, I have zero confidence that this company would be in my corner if something more severe were to happen to either of my dogs. Instead of helping, they would find a way to deny the claims so that not only am I paying for the full vet bill, but also wasting money on monthly insurance payments.
Insurer: Embrace
By: Ken P
Scam Company
Healthy Paws is a scam company. I signed up well over a year ago. I uploaded all the medical paperwork I had at the time for both my cats. I had just brought both to the vet right before I signed up, so it was nice and easy since both had recent checkups. Flash forward to now. I have had an open claim for a month for a sick cat. She still needs more work, but I can't even get them to approve the first work. They keep telling me they have to deny the claim due to insufficient vet records. They've called the wrong vet twice now, and mine once. They have all the records. Every time I call the rep tells me "we have all the paperwork we need, if the cat has only been to the vet once, right after adoption, then that's all we need" yet every time the claim gets declined. I call back and the rep says "No we have all the paperwork, the adjusters are just like this", they re-open it, then we repeats this song and dance. The goal of this company is to collect your premium monthly (which they keep hiking), then keep you running and decline your claim to avoid payouts.
Insurer: Healthy Paws
By: Anthony
Trupanion is the Best
Our dog Riley had to have surgery and they reimbursed our cost within 2 days. They were so great to work with.
Insurer: Trupanion
By: Jean
Easy sign up
The process to sign up was very easy and it included everything I wanted to cover my dog's health.
Insurer: ManyPets
By: Matt