216,637+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,637 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Waiting a long time for claim resolution
I sent in my Pets Best claim quite a while ago, it was cut and dry nothing complicated and I have not heard back as to the status of my claim. Also the way that Pets Best has fought me on reimbursement for my 141/2year-old dogs cancer surgery and medication is infuriating. I was completely Misled by one of the agents who told me I should continue to pay the high monthly premiums just in case my dog should ever get cancer, only to find out when he needed it, Pets Best was not there. He has been with Pets Best since he was a puppy
Insurer: Pets Best
By: Cindee Moore
Do not use this Insurer
My dog passed away 2 months ago and I have been able to speak to a customer service representative once, who told me to get the Vet to submit bills from the last 6 months, and to email the pet secure email to notify them the dog passed away as well. I did all those over 6 weeks ago and have only received automated email responses. I have tried 3 times to call them again, waited for over an hour each time and no answer. They have also taken monthly payments out for the policy twice since the dog died. I am going to have to call my credit card company and stop payment to them because they are totally stonewalling me. I would definitely not recommend this insurance company to anyone, the customer service is non existent.
Insurer: Petsecure
By: Ken
I've had Pets Best Insurance on my dog…
I've had Pets Best Insurance on my dog for over 2 years. They have been responsive and professional. I would recommend to my friends and family.
Insurer: Pets Best
By: Michael Boykin
I refer everyone to trupanion.
I love trupanion, they have saved us so many times. Oliver has had so many problems over the last few years and I don’t know what we would’ve done without insurance.
Insurer: Trupanion
By: Linda
I have an open claim since the…
I have an open claim since the beginning of November with little to no communication. I have since purchased a new vehicle because I didn't have a choice. As I still need to get to work. I will admit everything was great until a claim was made.
Insurer: Sonnet
By: Alan
If You're Wondering Whether or Not You Should Get Pet Insurance, Get Healthy Paws!
My wife and I got pet insurance through Healthy Paws for our Dachshund mix puppy Hugo, after a good experience with them with our previous dog Chewie. Hugo recently underwent surgery, and Healthy Paws has been helpful with our questions and efficient in reimbursing us (80% of a very expensive procedure, once we met our deductible). Thank goodness we had Healthy Paws to make this difficult time just a little bit easier!
Insurer: Healthy Paws
By: Josh
So far so good
So far so good. Do I need to upload my Vet records for specific coverage to apply?
Insurer: Prudent Pet
By: Keri Lyn Collins
Great Pet Insurance
My wife and I got pet insurance through Healthy Paws for our Dachshund mix puppy Hugo, after a good experience with them with our previous dog Chewie. Hugo recently underwent surgery, and Healthy Paws has been helpful with our questions and efficient in reimbursing us (80% of a very expensive procedure, once we met our deductible). Thank goodness we had Healthy Paws to make this difficult time just a little bit easier!
Insurer: Healthy Paws
By: Josh Phillips
Affordable insurance & super easy to file a claim.
Super affordable policies & very fast & easy to file claims. Took me less than a minute to file a claim for preventative care and they approved it & wired the money immediately.
Insurer: Lemonade
By: Hailey
Getting things started
I called to set up my policy and was assisted quickly. The process was easy!
Insurer: ManyPets
By: customer