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Scam Company
Healthy Paws is a scam company. I signed up well over a year ago. I uploaded all the medical paperwork I had at the time for both my cats. I had just brought both to the vet right before I signed up, so it was nice and easy since both had recent checkups. Flash forward to now. I have had an open claim for a month for a sick cat. She still needs more work, but I can't even get them to approve the first work. They keep telling me they have to deny the claim due to insufficient vet records. They've called the wrong vet twice now, and mine once. They have all the records. Every time I call the rep tells me "we have all the paperwork we need, if the cat has only been to the vet once, right after adoption, then that's all we need" yet every time the claim gets declined. I call back and the rep says "No we have all the paperwork, the adjusters are just like this", they re-open it, then we repeats this song and dance. The goal of this company is to collect your premium monthly (which they keep hiking), then keep you running and decline your claim to avoid payouts.
Insurer: Healthy Paws
By: Anthony
Trupanion is the Best
Our dog Riley had to have surgery and they reimbursed our cost within 2 days. They were so great to work with.
Insurer: Trupanion
By: Jean
Easy sign up
The process to sign up was very easy and it included everything I wanted to cover my dog's health.
Insurer: ManyPets
By: Matt
I don’t even know where to begin
I don’t even know where to begin, My eyes are tearing up writing this. I signed up for trupanion when I got my new puppy almost 4 years ago and she got really sick a few weeks ago that ended in her needing to stay in the hospital for 3 days and alot of follow ups. trupanion truly made this such a better experience with being able to direct bill so I could focus on my Dog getting the absolute best care and not stressing about what the full cost was. I would highly recommend Trupanion to absolutely everyone with a fur family member. This experience was so wonderful and everyone I spoke to within trupanion was so understanding patient and knowledgeable. Thank you so much Trupanion for helping truly give my dog the best care and providing such an amazing experience.
Insurer: Trupanion Canada
By: mslaymarketing
Was easy to submit claim.
Was easy to submit claim.
Insurer: Embrace
By: John ConMan
MET LIFE FOR MY NEW BEAGLE PUPPY
I have been raising Beagles since 1969, so far there have been eight Beagles in our family. We did not have any children from our marriage of 52 years. The Beagles have always been our children. The cost of vet services is going up and if there is a serious problem for a pet, I decided to get an insurance policy to offset the vet bills. I am glad to have the Met Pet Insurance now.
Insurer: MetLife
By: DAVID
Trupanion has the most compassionate kind staff members who make it so easy when dealing with the illness or injury of our beloved pets.
Trupanion has the most compassionate, kind staff members who make it so easy when dealing with the illness or injury of our beloved pets. It is so appreciated.
Insurer: Trupanion
By: Frances
friendly efficient explained what I needed to do and then followed up with an email supporting the information she had given me on the phone.
friendly, efficient, explained what I needed to do and then followed up with an email supporting the information she had given me on the phone. She included the necessary forms to pursue a claim.
Insurer: Trupanion Canada
By: Judith
Patient and clear
Patient and clear
Insurer: Trupanion Canada
By: Sarah
Maisie's insurance
Trupanion always provides efficient and fair service
Insurer: Trupanion Canada
By: Jane