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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Insurer: Trupanion
By: Sherry
Worst nightmare
I had sent this over to Healthypaws customer service. “ I had contacted you guys several times regarding to my pet claim and for the third time the agent had assured me that they had received all the documents and yet I still get the message saying I need to upload my dog’s medical record. I had cancelled my card and will not continue this insurance since you guys are everyone’s worst nightmare to have insurance with. I truly do not understand how you guys are still operating as a business. I will spread as many reviews as possible so you guys can have your true color shown. ” Not your money worth.
Insurer: Healthy Paws
By: Estele
Gabapentin is a pre-existing condition?
They included "Gabapentin" and "Sedation" as pre-existing conditions and therefore didn't reimburse me for them. Those are standard substances to treat animals for all conditions and to treat pain without needing to resort to opioids. These people are either fools or criminals.
Insurer: ASPCA
By: Joel Ekno
Love this insurance
Always so helpful and make claim processing and understanding coverage so easy and clear. I love that they offer wellness plans with the insurance!
Insurer: Embrace
By: Christina Vernagelli
Incredibly impressed!
I filed my first pet insurance claim nervously thinking they would look for any reason not to pay the claim. I was told it would take 5-7 weeks which sounded normal to me. To my surprise less than 4 weeks later I had a check in my mailbox. The process to file the claim was super easy and I was so happy to have Pet’s Best Insurance
Insurer: Pets Best
By: MAK
Amazing
Pets Plus Us has been truly amazing for us, helping us take care of our dog. Without them we would be faced with a difficult financial decision. They have made the decisions easy - focusing on care and not worrying about costs. Thank you!
Insurer: Pets Plus Us
By: Christopher
Embrace is the best …
Great pet insurance company. So very glad we decided to get Embrace.
Insurer: Embrace
By: John Burleson
Excellent Embrace Embrace pet insurance stands by their…
Embrace pet insurance stands by their policy. Seldom do you find an insurance company that is true to their word & you gets what you’re paying for. My cat became diabetic and it was good to know that they were there for me. They processed my claims and we’re very friendly on the phone.
Insurer: Embrace
By: Dean
swift and clear service
swift and clear service
Insurer: Trupanion Canada
By: Crystal
Very personable and geniue
Very personable and geniue
Insurer: Trupanion Canada
By: Gerry