220,479+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,479 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Love healthy paws
Love healthy paws. I have two large dogs and one has more health issues than the other. When we go to the vet, we feel assuring that we will not decline treatments because of the high vet bills. Our dogs’ health is the priority.
Insurer: Healthy Paws
By: mz
Trupanion makes for a True Companion to Pet Ownership
Seamless, easy and prompt payment process made directly to my veterinarian upon my dog’s recent surgery.
Insurer: Trupanion
By: Karen Pavorsky
Thank you for making this very easy
Thank you for making this very easy ! The application process was very simple and the customer service was great
Insurer: Nationwide
By: Sean Houle
Alex
Alex! I've never applied for insurance before and he was super helpful and answered all my questions. I left feeling prepared and understanding of the next steps.
Insurer: Nationwide
By: Raegan
Great customer Service
Great customer Service! The person I spoke with was able to get my pet coverage sooner, as I wanted and we were able to complete it pretty quickly. Thank you!
Insurer: Nationwide
By: Douglas Garcia
Helpful and kind
Ken was a great help for getting both of my feathery friends Ivy&Mimi insured. He was helpful, and kind and made sure I had all the recourses I would need for further questions. The pricing is 100% fair and I’m happy I chose nationwide for my babies🖤
Insurer: Nationwide
By: Seryna Graham
I used to recommend this company but sadly not anymore
I used to recommend this company highly. Sadly since Chubb bought it 2 years ago I have noticed a steep drop in the quality of customer service. They raised our coverage 21.2% twice for each of these two years. They also DECREASED our reimbursable rate without any explanation except a generic letter that said my pet is not eligible for the 90% rate I have paid for for 11+ years. After 1 hour+ talking with 3 polite but ineffective people, I learned that this year Chubb decided that pets over 7 can't get more than a 70% reimbursement. (not explained ANYWHERE in writing in their correspondence or the website) On top of everything else they started charging a "processing fee" for an account payment I have always made through checking. Finally, when I asked to see the billing records explaining the increases and processing fees over the past year I(not available on their website) the agent told me he would have to put in a request to have them sent to me in 10 to 11 business days. I asked to speak with a higher level person and he promised me somebody would contact me in a couple days to make a phone date. Not holding my breath because the same agent sent a follow up note with incorrect details about my billing request, and from a "no reply" email address. Clearly this company is all about greed and misleading its longtime customers now. SO, today I called the NYS Finance Department and they encouraged me to file a complaint based on all of the above. I will be doing that next week. P.S. I notice another Trustpilot site with far lower ratings. Check it out! Wondering it this one's being boosted by company plants.
Insurer: Healthy Paws
By: BK
Easy process filing the claim and quick…
Easy process filing the claim and quick response
Insurer: Fetch
By: Wanda Angle
it was an easy experience
it was an easy experience
Insurer: MetLife
By: Raoul/Sreed
I didnt sign up for this
I didnt sign up for this. I want it canceled please.
Insurer: Prudent Pet
By: hayesgmail.com