154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified January 02, 2023

Because I love you guys

Because I love you guys

Insurer: Trupanion

By: Gerald

Useful
Verified January 02, 2023

Excellent costumer service!

Excellent costumer service! Pricing is fair when you factor in the fact that there’s no limit on your pets healthcare!

Insurer: Trupanion

By: Amy

Useful
Verified January 02, 2023

Extremely professional her customer service was outstanding!

Extremely professional her customer service was outstanding!

Insurer: Trupanion

By: Scot

Useful
Verified January 02, 2023

Had a previous pet policy and was very pleased with the level of service from Trupanion and coverage.

Had a previous pet policy and was very pleased with the level of service from Trupanion and coverage.

Insurer: Trupanion

By: Keith

Useful
January 01, 2023

Didn’t cover my claims, even an emergency claim

I didn’t have a positive experience with Trupanion. The largest single veterinary cost for my dog - surgery for a luxated patella - was not covered due to it being an existing condition. The surgery cost $3,000 and Trupanion didn’t help with a cent. Then when I had an $800 emergency vet visit, they also refused to pay a single cent because it didn’t meet the “per-condition lifetime deductible.” I feel nickled and dimed by this company. I think it it more cost effective for pet owners to just save money on your own vs getting “insurance” to cover unexpected vet bills. So I am cancelling my policy with them today, and do not recommend Trupanion.

Insurer: Trupanion

By: Cam

Verified January 01, 2023

Why is it that I’m unable to submit a…

Why is it that I’m unable to submit a claim on the app or online????

Insurer: ASPCA

By: Farrah AJ Saint Preux

Verified January 01, 2023

Glad I had Embrace pet insurance

Glad I had Embrace pet insurance. Embrace honored the claim and quickly paid for my dog’s operation. The Customer service was always good and helped guide us through this process.

Insurer: Embrace

By: David

January 01, 2023

Response time to emails are quick and…

Response time to emails are quick and customer service is great!

Insurer: Embrace

By: Margie

January 01, 2023

Pets Best is great

Pets Best is great. Their communication with you is excellent. They also looked at my claim and within 3weeks got an email with how much they were reimbursing me, which was the correct amt. Had no issues with what they were responsible for. Thank you pets best.

Insurer: Pets Best

By: Deborah

January 01, 2023

Pets best has enabled me to give mg dogs the best care!

The reimbursement has been fair and excellent. I was able to have my boxers back knees operated on and the insurance paid 90%. The communication is prompt and the website easy to navigate. Yes they have pre existing conditions just read the policy carefully! It’s very reasonable and justified.

Insurer: Pets Best

By: Cybele Woon

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