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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Amazing customer service.
Amazing customer service. She cared. She demonstrated an interest in my situation.
Insurer: Trupanion
By: Mark
Claims are handled in an extremely efficient manner.
Claims are handled in an extremely efficient manner.
Insurer: Trupanion
By: Susan
Ease of joining
Easy to sign up
Insurer: Trupanion
By: Sue
Excellent customer service!
Excellent experience!! Jody from customer service picked the phone up right away when i called with a question! She was very kind!!
Insurer: Trupanion
By: Randy
Filling out needed info was easy and being able to send pics of claims was very convenient.
Filling out needed info was easy and being able to send pics of claims was very convenient. Prompt feedback was nice as well.
Insurer: Trupanion
By: Angela
Easy setup & great service
Higher cost than expected but everything else was great
Insurer: Trupanion
By: Marisa
I guess I am very happy with Trupanion.
I guess I am very happy with Trupanion. Easy to deal with, employees are always friendly, knowledgeable and helpful. My only complaint is that 9 years ago my insurance for Chevy Chase started at like $9 a month and now his premium is like $77 a month. You have me over a barrel. I just wish the rates didn't raise so much over the years. I will be honest. We got a 2nd dog 3 years ago and decided to go the Bivvy route for insurance - yes it doesn't cover near as much but it is so cheap - we decided to just put $30 a month into a dog vet savings account for her and pray that we don't ever need it. Aqain your service and coverage have been good for these 9 years but so hard to afford $77 a month. Thank you and have a great day! Trent
Insurer: Trupanion
By: Trent
I have been using Trupanion for our pet's insurance for several years.
I have been using Trupanion for our pet's insurance for several years. The whole experience is top notch. The customer Service is excellent, and the claims are processed quickly.
Insurer: Trupanion
By: Mary