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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Great customer service
Bernard was very helpful and explained the plan very clearly
Insurer: Trupanion
By: Becky
Trupanion customer
Good customer service good plan very helpful with questions needed to be answered
Insurer: Trupanion
By: Lynda
Lulu's Mom
Hahaha, you people crack me up...you ask me to rate it then question my choice...It was fairly simply to do.
Insurer: Trupanion
By: Janet
It was wonderful.
It was wonderful. And, very sadly, our dog was euthanized so we will no longer be using trupanion. Weâve had it since she was only a couple years old and it was great throughout daisyâs life.
Insurer: Trupanion
By: Jodi
Improved Claim Process
The claim process has been improved as the forms are all online. The response time has greatly improved and are processed quickly. Also, the direct deposit feature is very handy.
Insurer: Fetch
By: Laurie
Cancer is never a fun diagnosis
My pup had a lump that was aspirated, and we found out it was cancerous. I contacted Embrace, the representative was extremely professional and kind and helped me with pre-certification for the surgery to remove the cancer. It was a little less stressful, knowing that the insurance from Embrace would help with the surgery. I was honestly shocked how quick the turnaround was for the claim once I submitted it. I thought it may take several months, but it was a bit faster. We are very satisfied with Embrace pet insurance.
Insurer: Embrace
By: Moira Cordelia
quick payment on claims....frequent…
quick payment on claims....frequent email updates. Recent large increases to my premium had me questioning the value of Fetch...I would say it paid off because of the rather large claim we had to file. (still not overjoyed with large premium increase - and I was not notified when it happened).
Insurer: Fetch
By: Jim
Spectacular
Spectacular. I adopted a dog. Only had him a month. His coverage went into effect 2 weeks later. One month after his adoption he got life threatening bloat and had major surgery. HealthyPaws to the rescue. Coverage was quick to cover and so simple to file. His surgery was Christmas nite emergent. I was so happy I had gotten the insurance. I already had it on my other pup. 2600 dollars saved and my dog is doing great. Thank you Healthy Paws.
Insurer: Healthy Paws
By: Anne Lynch
Easy to ready
Easy to ready, add on and to sign up.
Insurer: Spot
By: Anna LE
Love Pumpkin pet insurance and Trustpilot!!!
I liked that there were so many options to choose from. I've never bought pet insurance for my dogs in the past, but I decided to with my new puppy. It was great that I could choose exactly what I wanted covered. (I chose the illness as well as the wellness). Trustpilot provides you with the information you need to help make the right decisions.
Insurer: Pumpkin
By: Jane