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Pays better and quicker than most human policies
We bought a policy in 2016 for a puppy who was born late 2015. After the processing period, our puppy lived seven years. Sadly too short for us but Embrace was there every step of the way! We just purchased a policy for our new puppy. Process took like ten minutes. Wouldn’t be without it.
Insurer: Embrace
By: Rhonda B
Great Experience, outside of the usual pet insurance limitations.
After having Healthy paws for 5 years without much of a need for them, my dog began having spinal issues and IVDD surgery twice which I was billed $9k each time! The first time expensing it to Healthy Paws was a little bit of an effort since they do need the official full historical report from your vet before paying anything out. However, the second time was seamless--I had made 5 easy claims up to the point of the surgery and they quickly paid me out each time, all they need is the official invoices. Something important things to be mindful of that may result in disappointment--but I think these are the case with any pet insurance: 1. As far as I know--they do NOT COVER PRE-EXISTING CONDITIONS or VISITATION FEES. The first is a bummer, the latter can rack up without realizing it. 2. Once you make a claim, you can't change your plan, so you're either locked in, or go somewhere else that won't cover any new pre-existing conditions that occurred while covered here. Outside of these, Healthy Paws really has great customer service on the phone every time I've called, and they've paid out quite quickly and efficiently on every claim.
Insurer: Healthy Paws
By: David
Top Notch Customer Service
Sydney was wonderful, so polite and professional and an absolute pleasure to speak with. She answered all my questions and provided literally the best customer service I have received in a decade. It is very clear that Petpartners and Sydney are focused on the people they serve.
Insurer: PetPartners
By: Janet
Excellent Insurance
I have been a customer for 5 years with my 3 dogs. Healthy Paws has been a life saver for us. I love the ease of submitting on line claims and how quickly they process claims and reimbursement where warranted.
Insurer: Healthy Paws
By: Jill
Very helpful insurance representative…
Very helpful insurance representative at ASPCA claims department. Continue to have issues on claim site but had a very positive experience.
Insurer: ASPCA
By: Stephen Kueny
Great Value, Great Coverage
I love the fact that it offers ligament repairs/knees for more than 1 knee over the life if my dogs. I felt that in comparison, the premiums were the best that I had seen for other plans with less coverage
Insurer: ASPCA
By: Nicole Church
The Pet Insurance gave my fur baby a life I could have not given
My Golden Retriever, Buddy is getting treated for rare nasal Cancer which is very aggressive and I am so relieved that we opted for Fetch Insurance. The diagnostic tests and radiation therapy alone is way beyond our means and Fetch Insurance is very prompt in reimbursing our costs. I recommend Fetch Pet Insurance to all the pet owners.
Insurer: Fetch
By: Garima
Customer service A+
I had an issue with my account. I spoke with Shannon who was extremely helpful and pleasant. She helped solve the issue right away. If all your customer service representatives are like her, your company is extremely lucky. She was 10 stars!
Insurer: MetLife
By: Robin
Love Embrace Pet Insurance
Love Embrace Pet Insurance! Great insurance with great coverage for wellness!
Insurer: Embrace
By: A resident in Texas
The BEST. Total lifesaver.
My Marley needed to to see a cardiologist (specialist) for some tests. Reliable, trustworthy, expeditious. Those are the three adjectives that come to my mind when I think about my Pet Insurance company.
Insurer: Fetch
By: Mary T.