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Collecting deductible more than once for same condition
This happens from time to time with Trupanion. Medications that they have been covering for several years are treated as a new condition so they can collect a deductible. The only way to get it fixed is appeal and I believe they expect most people won't go to the trouble to appeal Other than that its a good company, but now I have to waste my time and the Vet's time.
Insurer: Trupanion
By: David Neaves
Love the customer service experience with Pin Paws / MetLife
The customer service through Pin Paws and MetLife was outstanding! Both reps were very knowledgeable and put me at ease.
Insurer: MetLife
By: Elizabeth
Easy to set up and customize
Easy to set up and customize
Insurer: Spot
By: Mat Long
I just cancelled my coverage on both of…
I just cancelled my coverage on both of my pets after the rude interaction I had with the company representative. I have never filed a claim but any time I contacted these people it was a difficult experience.
Insurer: ASPCA
By: Susan Swearengin
There has been ZERO response
There has been ZERO assistance or contact in response to emails and the website says my zipcode is incorrect so I can not register my account. I KNOW MY OWN ZIP CODE
Insurer: ASPCA
By: STACIE FLOOD
This is by far the best pet insurance-…
This is by far the best pet insurance- the cost is reasonable, the app is very easy to navigate, submitting claims is a quick and simple process, the staff are responsive, friendly, and knowledgeable. You can always reach a live person by phone, any issues I've had have been resolved quickly and effectively. I love Fetch, I recommend using them to everyone I know with a pet.
Insurer: Fetch
By: Shannon Hurley
Reliable
Hi, I’ve had to deal with MetLife pet for a handful of years with my pet. Their technology has improved over the years and has made significant ease at making a claim. Their staff are super friendly.
Insurer: MetLife
By: Eric
They understood our needs and…
They understood our needs and cooperative situations and meet them.
Insurer: ManyPets
By: Robert
Fetch covered 90 percent of my…
Fetch covered 90 percent of my daughters bill. She had couple of vomittint incident and upset stomach during holidays and without fetch being there i dont know what to do with the bills the occured. Getting my daughters insurance from the moment she was a little puppy baby is the best decision i made
Insurer: Fetch
By: PAOLA
Very good!
My coverage with Trupanion has enabled us to afford all the tests, treatment and very expensive medications for Cushings diagnosis for our little Milo. We feel so blessed to have the possibility of this coverage to help with the health of our loved pet. Many thanks. Dawn R.
Insurer: Trupanion Canada
By: Dawn