217,411+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,411 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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New Client
I really enjoyed talking to customer service. I did alot of research and feel that this is the best fit for my two Yorkies and my family. I am a new client so that is all I can speak to.
Insurer: Prudent Pet
By: Donna Grover
If you have ever considered health…
If you have ever considered health insurance for your pets, this is the place to be. The people are genuinely interested in my pets and are always more than eager to help when I call. Trupanion was extremely quick to respond on the one occasion I did need to file a claim.
Insurer: Trupanion
By: HH
We have been Blessed..
We have been Blessed to have this insurance for all of our pet's needs. We have 2 Blue Heeler mixes and 1 of them we've had a whirlwind of medical needs within less than 6 months. They've helped us tremendously and continue to help.
Insurer: Pets Best
By: Luly Tracy
Trupanion isn’t the answer
Everyone is great but as far as what’s covered I’ve learned that Trupanion isn’t covering anything for my pet. I’ve had the policy for a year spending over almost $2000 and haven’t had anything covered. So I’m going to cancel my policy. Yes it has to do with the age of your pet and anything that was pre-existing so for me Trupanion isn’t the answer. I’ve had other insurance years ago for another pet and at least they covered more than Trupanion.
Insurer: Trupanion
By: Gayle
Feeling Important
POLITE, Efficient, Quick
Insurer: Trupanion Canada
By: Dale Nichol
I would like to take a minute and thank…
I would like to take a minute and thank Trupanion from the bottom of my heart. They have always been there for us and our babies. No questions asked. Our rescue little boy Blu is the 2nd baby we have had to use them for and they are truly the best you could ever ask for when it comes to pet insurance. I tell everyone I know about them when asked about pet insurance and even when not. I honestly dont know what I would do without you. So thank you again.
Insurer: Trupanion
By: Cynthia Gattiscgmail.com
Do your research
claims take at a minimum 60 days to process. read the fine print as I ended up paying for most wellness visits out of pocket even though I purchased the top tier package. waiting for year to be up in order to cancel policy.
Insurer: Pets Best
By: Natalia Sepulveda
Trupanion is Awesome
Trupanion is Awesome. We have had repeatedly positive experiences. They respond quickly to claims, communicate proactively during their underwriting period, and have met, if not exceeded, our expectations for reimbursements.
Insurer: Trupanion
By: heidi mcbride
Never ever sign up with petsplusus. Kindly read all recent reviews as they have completely gone downhill in last 2 years.
Would never go with this company or recommend it to anybody. They will deny every claim based upon technicalities or they will say preexisting condition even though the condition was diagnosed a year after the policy was in effect. Better off putting that money aside and use it if necessary. I even included a signed document from my doctor that it was not a pre-existing condition but to no avail. Money down the drain for nothing. They will sweet talk you into thinking that its the best coverage whereas when the time comes a way will be found to deny your claim. I wish I had read through the reviews before i signed up with them. Hundreds of 1 star critical reviews with very very few good reviews ( must be their underwriters - LOL ). Ombudsman complaint did not work. Now I have to go to Ontario Consumer Protection and better business bureau. I have been blatantly cheated and as a matter of principle I am not letting this go until I have exhausted all resources including spending money on a law suit. With them having cheated this many customers I am sure I will get more support. FYI - their ratings wer very good until 2 years back and then something happened with their management that decided to flush business ethics down the toilet.
Insurer: Pets Plus Us
By: Vijay
Our Boston Terrier
Our Boston Terrier, Macy, has had Trupanion for almost 6 years. They have been great! They always have answered their phone and all our questions with patience and kindness and their pay out system is second to none! We highly recommend Trupanion for every furbaby!
Insurer: Trupanion
By: Rebecca