154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,679 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,318 reviews
10,767 reviews
27,453 reviews
14,149 reviews
62,992 reviews
Category with most reviews
This chart shows the distribution of review categories.
Worts company ever
Worts company ever, do you’re a favor and don’t use them, I have nationwide and lemonade for my other two pets and Figo is a complete scam and headache. Their claims ppl are rude and just repeat the same memorized BS , I was told my dog was insured after her wellness and vet records as a puppy, two years later she has an injury and they are wanting all new records since she has been insured. WHY??? She’s already insured… my vet has sent them and they keep saying they don’t have them and need more, even her adoption records and company i adopted her from? What the actual fXK? I didn’t get her from an adoption agency and she was declared healthy at 5 months when I hit her from a vet, now at 2.5 years of paying for her insurance and I need to file a claim and they are giving me the run around! Don’t get this insurance!!
Insurer: Figo
By: Harmoni
Everyone is very informative and nice…
Everyone is very informative and nice and make us feel like our cat is covered we feel like good cat parents because of this insurance
Insurer: Spot
By: Benjamin Gutierrez
Satisfied customer
I have confidence,that,my claim was processed accurately and efficiently.As soon as I contacted Embrace about my cat's teeth cleaning,they acted promptly.I am satisfied with the time frame,that,I received my check!!!
Insurer: Embrace
By: Ann S
Emergency Visit
After my kitten had exploratory surgery I was very stressed out not only caring for him but it was an expensive experience. I filed a claim with Pets Best, it was easy and fast. I highly recommend them!
Insurer: Pets Best
By: Carrie
Great company
Easy to file a claim and pretty quick turnaround
Insurer: Pets Best
By: Joe
Honest and they always come through as promised...
I have been a client of Pets Best since 2019. We had adopted a Great Pyrenees from a kill shelter down South and had him transported locally. We have been very fortunate to have adopted a great dog...it clearly could have gone the other way. From the beginning we investigated various pet insurers and had narrowed it down to Truepanion (also a good firm) and Pets Best. That said, we felt that Pets Best had the most comprehensive coverage at competitive prices. Unfortunately, there weren't many reviews at the time and we wound up taking a chance that Pets Best would live up to their promises. Well, I have to say that we clearly made the right choice. "Archer" needed to undergo MPL surgery this year and we were hit with a bill close to $6k. I submitted the expenses and within 2-weeks had the reimbursement (less the copay) deposited directly in our account. This insurance more than paid for itself by providing both peace of mind and outstanding coverage. I've never had an issue with claim denial (even with smaller bills) and their customer service is top notch. If you are seriously considering pet insurance my advice is take it, but go with a company you can trust. I would highly recommend them and would encourage anyone to research them. I noticed that there have been some negative reviews posted, and maybe there have been some situations with others that were less fortunate with their experience. However, I can say first hand, we have had nothing but positive experiences during our 3-year arrangement with them and I have no reservations about renewing our policy year over year.
Insurer: Pets Best
By: R Shaw
Easy to use app and website
Easy to use app and website. They cover what they say they cover. They never give you a hard time. I wish human insurance was this straightforward.
Insurer: Pets Best
By: Tyler Corbley
PuppySpot was wonderful and organized
PuppySpot was wonderful and organized. They gave us our baby and he’s just perfect ❤️❤️❤️
Insurer: Spot
By: Leanne Naumowich
• Excellent on-line reviews
• Excellent on-line reviews • Ease of client navigation on the website • Quick and efficient sign-up • Great range of coverage (cost & coverage) • The icon appearance of coverage made the website EXTREMELY easy to read - I did not have to go searching for info because it was right up front
Insurer: Spot
By: Vittoria