209,466+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,466 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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They processed the claim so quickly it…
They processed the claim so quickly it was unbelievable. They only problem was that because it was an end of life claim the policy will be cancelled after the claim was processed. I heard nothing about the cancellation so I called and cancelled the claim myself to be sure.
Insurer: MetLife
By: JOHN
You guys are awesome
You guys are awesome, never worked with greater people. Thank you. Pamela
Insurer: MetLife
By: Pamela McCain
Just had to submit the claim
Just had to submit the claim. The rest was done for me! Great service.
Insurer: Fetch
By: Sherry
Excellent service and quick response
Quick response, effortless experience.
Insurer: MetLife
By: Darin Osterhout
Claim Response
This has been my first experience with Pet Insurance and FETCH has made it so very positive. No matter what type of claim I have submitted, I almost always hear a response in a turnaround time of 7 days or less. That is fantastic, considering how busy the world is these days. I am so pleased that my family choose this company to take care of our furry family members. :0)
Insurer: Fetch
By: Korin Stocker
Easy and fast
Easy to submit claim and speedy processing once filed.
Insurer: MetLife
By: customer
Met Life Pet Insurance is Very East to…
Met Life Pet Insurance is Very Easy to work with. They are always very prompt in getting your reimbursement to you. I will always have pet insurance through Met Life. Thank you.
Insurer: MetLife
By: Linda Kibby
Site is easy and uncomplicated
Site is very easy to navigate. Submitting a claim is easy and reimbursement is quick.
Insurer: Spot
By: Carol
Defrauded me out of a payment after I cancelled my plan
I have called this company four times to cancel my plan with them. The first call had them confirming that everything was dealt with and cancelled. I saw a charge on my credit card the following month for my plan. When I called to inquire why I had been charged - they claimed that they had no logs of me cancelling. I have repeatedly asked for a refund for this charge that they fraudulently took from me without any results. When I asked to escalate the situation to a supervisor - they said that they don't have anyone who I can escalate the situation to. I have diligently paid my plan for 7 years and never made a claim. This company is now defrauding me and since they didn't do their due diligence and log my first call- I have no recourse to follow up with better business. Absolute scam.
Insurer: Fetch Canada
By: Vanja
Surgery Expenses
We recently had to have emergency surgery for our 6 yo little female dacshund for bladder stones. I filed the claim on a Monday after and had the checks in my bank in less than a week.
Insurer: Spot
By: JLH