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Insurer: Furkin
By: Susan
Canceled my account without contacting…
Canceled my account without contacting me. On thanksgiving night our dog had heavy blood from her rear end, rushed to Animal ER. To the point; After Maple’s final bill of $1000. Figo stated that our insurance had lapsed from a Citi Card Visa for no payment. We weren’t aware of the non payment “our fault”, and although Figo understood our situation they didn’t cover Maple’s medical bill, but was so nice to want to re-instate the previous policy and noted Maple’s new health situation would not be covered as it is now a reoccurring health problem. I learned that Figo and Company are only about saving money for the company and truly don’t care a hoot about the customer. Thanks for listening 😊
Insurer: Figo
By: Julie
Thanksgiving am for your help
Thanksgiving am for your help! Great customer service experience!
Insurer: Pets Best
By: Donna Sherry
They complete the claims vey fast
They complete the claims vey fast, very friendly customer service. Thank you Pumpkin
Insurer: Pumpkin
By: NATALIE
My 10 mo old female dog had a uterine…
My 10 mo old female dog had a uterine infection. I found Care Surgery center. They were able to get my puppy in fast. I sent in my records and receipts in the app. Super easy and pets best sent me an email to keep me updated on the progress of the claim. My reimbursement was super fast! I can’t say enough about this company. No other insurance company can even come close!!
Insurer: Pets Best
By: Brenda
Highly recommend this insurance
Highly recommend this insurance! It’s very affordable and they are very easy to deal with. They processed my claims without any issues.
Insurer: ASPCA
By: Jessica
Great pet insurance
I have 3 Pom mixes, ages 5 thru 14 yrs. Emergencies happen, I have submitted a few claims and they have been approved without any hassle. I would highly recommend Metlife pet insurance.
Insurer: MetLife
By: Jeanette
Ease of filing claim
I was very pleased with my total experience with Metlife Pet Insurance from the initial call, all my questions were answered, to filing the first claim. I feel I made the right choice with Metlife.
Insurer: MetLife
By: Pat
Customer service was very helpful
Customer service was very helpful
Insurer: Spot
By: Brian Schurott