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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Wonderful response time to questions…
Wonderful response time to questions and submitted claims. Clear concise and understandable determination outcomes. Responsive and great to rely on.
Insurer: Trupanion
By: scott kobbe
The best pet insurance company, right now
Everything is fine, my pet is really protected with you. Thanks guys.
Insurer: Pets Plus Us
By: Mile
it couldn’t have been EASIER
I would say it couldn’t have been easier for reimbursement. Fast, courteous and lived up to every promise!
Insurer: Figo
By: LP
Direct Billing in Northern BC Canada
Direct billing in northern BC Canada was less than a minute and true to the policy. I am jaded to the insurance industry but Trupanion is now not a part of that stress. Giving me comfort during a time that we needed it.
Insurer: Trupanion Canada
By: Elliot Hamilton-Boucher
Great service fast and reliable
Great service fast and reliable
Insurer: Trupanion Canada
By: John
The worst pet insurance do not sign up
This is the worst pet insurance company. Six months after signing up for this insurance company my 3 year old German Shepard was diagnosed with Panus, a rare autoimmune disorder. Pet best has denied every claim we have sent them for erroneous reasons. We have sent them letters from our veterinarian and all documentation request and have still never been paid for any claim. Find a different company and do your research.
Insurer: Pets Best
By: Jordan
Tried filing a claim with out success.
Tried filing a claim with out success.
Insurer: Spot
By: Marilyn
Good Value
Easy sign up Good coverage at a fair price
Insurer: Spot
By: Regina Burden
Trupanion BEST ever pet insurance
First claim took a little time to pay but after you get it set up, they respond to your next claim very promptly and they pay very quickly as long as you have sent them exactly what they need to approve your action with your pet. I am happy to be a Trupanion customer with my 3 pets. They explain in detail exactly what they do and do not include in the reimbursement. Love them. Marie Delia
Insurer: Trupanion
By: Marie
Relatively easy web site to new policy navigate
Relatively easy web site to navigate. Pease of mind having insurance for our dog.
Insurer: Spot
By: Melissa A Koveleskie