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Easy to submit claims
The ease of submitting claims through the website was a cinch. I just wish the reimbursement was higher for services and meds that should have been covered.
Insurer: Pets Best
By: Rey Roldan
Recommendation
I would like to recommend that you make it easier to locate the Preventative Essential Policy as I had a hard time locating the information. Other than that, it was easy to compare the Pet Insurance policy and the website is very easy to use.
Insurer: Pumpkin
By: Sandy
Easy to use website
Easy to use website. Simple to submit claims. Great coverage and prompt refunds.
Insurer: Embrace
By: Lorianne Hamoline
Terrible company
This is literally the WORST run business I have ever come across. I had to give our service dog back to Virginia Service Dogs and on August 8 I emailed and called to request transfer back. By NOVEMBER it was clear transfer did not happen and I was being charged 50 a month still. I called and emailed again and was assured the transfer would be "escalated." welp, folks here we are near February, and I am still being charged, no transfer and the service dog is still being insured by me, not her new owner. More calls and emails with promises of "escalation of transfer" today but I am not holding my breath. PLEASE save your sanity and do not do business with Healthy paws. Here is a claim number, true to form, the policy number is impossible to find:1019125-1-2
Insurer: Healthy Paws
By: customer
Excellent Customer Service!
I am new when it comes to pet insurance so I wasn’t sure where to begin. Monica, my sales rep, called me and did a great job of explaining the policies and coverages. I am really happy with the level of customer service from Prudent Pet. I have total confidence in their ability.
Insurer: Prudent Pet
By: Joel Isaac Garcia
I have had Embrace for our last 2 dogs…
I have had Embrace for our last 2 dogs and have never had a problem with reimbursement. They are always on top of things and very friendly if I have to call.
Insurer: Embrace
By: Jim Sims
Our cat had swallowed a needle and thread
Our cat had swallowed a needle and thread that had to be removed by endoscopy on New Years day. We ended up paying over $4700. They did a great job and our cat is back to normal. We submitted our claim to Embrace and within two two weeks received our money with no hassle. I was pleasantly surprised that they made it so easy. Highly recommend Embrace.
Insurer: Embrace
By: David Golden
Great professional customer service
Great professional customer service. Very helpful and no hassles.
Insurer: Nationwide
By: TESS
great service!
My puppy got into some rat poison and had to see the vet every week which is very expensive. So glad Pets Best got us cover 90% of the bill. Just wish it would be a little faster than 2 weeks for the reimbursement to come. But everything is great other than that! Highly recommend!
Insurer: Pets Best
By: YM Tze
Being able to have insurance for my dog…
Being able to have insurance for my dog gives both of us comfort -- just in case we find a serious ailment.
Insurer: ASPCA
By: Susan