154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,226 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,336 reviews

4.9
Healthy Paws

10,802 reviews

4.9
Fetch

27,500 reviews

4.9
Pets Best

14,169 reviews

4.9
Trupanion

63,015 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified January 25, 2023

Very satisfied new customer.

Because Tammy was very helpful and answered my questions.

Insurer: Trupanion

By: Paula

Useful
Verified January 25, 2023

Customer service

Customer service

Insurer: Trupanion

By: Chris

Useful
Verified January 25, 2023

Easy to file a claim.

Easy to file a claim.

Insurer: Trupanion

By: Traniece

Useful
Verified January 25, 2023

Sign up

Easy to sign up and all information was clearly presented.

Insurer: Trupanion

By: Susan

Useful
Verified January 25, 2023

Excellent customer service.

Excellent customer service. I understand how to file a claim on line an it was easy to submit.

Insurer: Trupanion

By: Jayson

Useful
January 24, 2023

Easy to submit claims

The ease of submitting claims through the website was a cinch. I just wish the reimbursement was higher for services and meds that should have been covered.

Insurer: Pets Best

By: Rey Roldan

Verified January 24, 2023

Recommendation

I would like to recommend that you make it easier to locate the Preventative Essential Policy as I had a hard time locating the information. Other than that, it was easy to compare the Pet Insurance policy and the website is very easy to use.

Insurer: Pumpkin

By: Sandy

January 24, 2023

Easy to use website

Easy to use website. Simple to submit claims. Great coverage and prompt refunds.

Insurer: Embrace

By: Lorianne Hamoline

January 24, 2023

Terrible company

This is literally the WORST run business I have ever come across. I had to give our service dog back to Virginia Service Dogs and on August 8 I emailed and called to request transfer back. By NOVEMBER it was clear transfer did not happen and I was being charged 50 a month still. I called and emailed again and was assured the transfer would be "escalated." welp, folks here we are near February, and I am still being charged, no transfer and the service dog is still being insured by me, not her new owner. More calls and emails with promises of "escalation of transfer" today but I am not holding my breath. PLEASE save your sanity and do not do business with Healthy paws. Here is a claim number, true to form, the policy number is impossible to find:1019125-1-2

Insurer: Healthy Paws

By: customer

Verified January 24, 2023

Excellent Customer Service!

I am new when it comes to pet insurance so I wasn’t sure where to begin. Monica, my sales rep, called me and did a great job of explaining the policies and coverages. I am really happy with the level of customer service from Prudent Pet. I have total confidence in their ability.

Insurer: Prudent Pet

By: Joel Isaac Garcia

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