154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

January 18, 2023

Customer Service *Thumbs up*

Customer service at Embrace is the best. Everybody is always really attentive and ready to help. Submitting the claim was also a really easy and seamless process.

Insurer: Embrace

By: Astrid

Verified January 18, 2023

Just found out none of the vets in my…

Just found out none of the vets in my area take pet insurance.

Insurer: Pumpkin

By: Ernita Hall

Verified January 18, 2023

The customer service is over the top .

The customer service is over the top . The only thing I didn’t like was you looked into my 2 vet visits and decided Joey had a pre-existing condition.

Insurer: Pumpkin

By: Julie

Verified January 18, 2023

Excellent!

Easy to sign up, very good coverage, good deductible.

Insurer: Trupanion Canada

By: Megan

Useful
Verified January 18, 2023

Easy to enrol

Enrolment was easy to understand and fill out

Insurer: Trupanion Canada

By: dolores

Useful
Verified January 18, 2023

Excellent customer service.

Excellent prompt service

Insurer: Trupanion Canada

By: Lynn

Useful
Verified January 18, 2023

Great communication.

I am satisfied with the amount of information I found about the Trupanion name

Insurer: Trupanion Canada

By: Doreen

Useful
Verified January 18, 2023

The person I talked to was very informative and friendly and seems to be a good investment in my puppy’s well being

The person I was talking to was polite

Insurer: Trupanion Canada

By: Diana

Useful
Verified January 18, 2023

Chewie

very kind and helpful

Insurer: Trupanion Canada

By: Lisa

Useful
Verified January 18, 2023

Very nice

Very simple process, great web portal, email reminders and chat support.

Insurer: Trupanion Canada

By: Tracy

Useful

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