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My puppy
The tech nurse, Heidi that I spoke with in regards to my sick puppy was very informative, patient, and listened to what I had to say. She provided positive feedback to follow up with my vet. Thank you Heidi . Your professionalism was greatly appreciated
Insurer: Spot
By: Cathi Louk
Very Happy with Trupanion Insurance
I have had Trupanion now for three dogs I have owned. For all three of them, Trupanion has been excellent to work with and honest with their coverage. The dog I have covered now is an Alaskan Malamute that had one significant surgery that was over $5000. Pre- approval with Trupanion was extremely easy and I was reimbursed quickly and fully in line with the coverage I have purchased. Additionally, my pet had a minor surgery that required biopsies. Trupanion figured out (independently) I had been overcharged for more biopsies than had been submitted for testing. Trupanion straightened everything out with my vet to include getting me a refund for the additional biopsies charged erroneously. I am impressed, and will readily admit my dog has better insurance than I do as a professional.
Insurer: Trupanion
By: Derek
Wonderful Insurance for any pet parent
I have a 1yo Cavapoo. He is a happy and healthy little boy, but we had two incidents with his tummy last year that ended up expensive. At the time, I was moving and out of state, so it was nice to not worry about how much it would cost to help him, because I knew Healthy Paws had his back. It was super easy to file a claim and I had the reimbursement within a week of submitting. They even reached out to check on him shortly after. I was referred to Healthy Paws from a colleague and now I recommend Healthy Paws to any pet parent.
Insurer: Healthy Paws
By: Lucinda Ryan
Any Excuse to Deny
Trupanion is not a user friendly or caring insurance company. They refuse anything they can, including claims for conditions that you have already appealed and been granted relief on. They have repeatedly misread my cat’s chart, despite having had the misconception corrected multiple times, and consider even a tiny mention of a cat’s system, even a note that is still in the normal range, to establish a precondition. If you have a new kitten then perhaps start it on Trupanion, but they are the worst when it comes to denying coverage and always make you appeal to get any coverage. Edit: I responded to their inquiry below with my particular information and they have never followed up. Much like their coverage, these responses are PR and not substantive.
Insurer: Trupanion
By: Ashley B
Monica was very helpful
Monica was so pleasant helping us choosing the right insurance plant for our “Ivy” a 8 week Shih Tzu baby. Thank you very much 🐶
Insurer: Prudent Pet
By: venicezegogmail.com
Great experiences with Fetch
Wonderful and knowledgeable customer service. Quick reimbursement on claims. Easy to use site. Great company that gives us peace of mind to make the best decisions for Tessa.
Insurer: Fetch
By: John Unthank
Easy to file a claim
Easy to file a claim! Quick payment.
Insurer: Embrace
By: Brian Forn
Wonderful and easy to use insurance
I have a 1yo Cavapoo. He is a happy and healthy little boy, but we had two incidents with his tummy last year that ended up expensive. At the time, I was moving and out of state, so it was nice to not worry about how much it would cost to help him, because I knew Healthy Paws had his back. It was super easy to file a claim and I had the reimbursement within a week of submitting. They even reached out to check on him shortly after. I was referred to Healthy Paws from a colleague and now I recommend Healthy Paws to any pet parent.
Insurer: Healthy Paws
By: Lucinda
Easy to sign up and coverage is easy to…
Easy to sign up and coverage is easy to understand!
Insurer: Spot
By: Emily Diacek
Sympathetic
My pup had 2 cruciates done within 2 months and I received amazing service, helpfulness and knowledge based responses everytime I called in asking questions. Submitting claims was easy and all questions were answered quickly.
Insurer: Pets Plus Us
By: Diana