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Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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DO NOT INSURE WITH THIS COMPANY !!!!
DO NOT INSURE WITH THIS COMPANY !!!! I have been waiting 8 weeks for reimbursement They take your premiums but do not have the staff to deal with the claims - last time I claimed it was 3 months before payment - all you get is authomated messages saying we are working on your claim - my vet wont claim so I pay first and all because they are so slow at paying - I wont be renewing with this company again - I made a formal complaint today and was told it would be 8 weeks for the complaints team to contact me - JOKERS !!! Save yourself the stress and use another company - my other dog is with pet emporium - they pay out straight away and premiums are cheaper !! Mrs fawcett - unhappy with the service
Insurer: ManyPets
By: Anita Fawcett
I’m very disappointed that one payment…
I’m very disappointed that one payment was rejected because my bank was having maintenance on a Sunday. And sonnet never tried again to take the payment. Yet the following two months later, a successful payment for over due payment was taken from the very same card that was rejected prior. Then I was forced to pay a whole year to obtain a new policy after being cancelled. Seems unfair.
Insurer: Sonnet
By: Justin
I’m so happy with my new sonnet…
I’m so happy with my new sonnet insurance
Insurer: Sonnet
By: Marvin Evia
Bad Technology
Pros- competitive pricing Hate to be the only one that had a first bad experience due to their technology Excellent customer service Tried filing my first claim- their technology is horrible Spent a lot of time w customer service - extremely helpful-who tells me they’ve updated their website and are experiencing glitches She put in a ticket to get it fixed as I’ve tried 3 times to file a claim Let her know that if they can’t get it fixed I’ll be looking for another vendor I hope they can get it fixed as I’ve got several claims
Insurer: Spot
By: Beth Mirsky
Thank You Trupanion
Because of Trupanion, I was able to make the decision to give my dog lifesaving treatment for three unrelated life-threatening illnesses.
Insurer: Trupanion
By: Renee
Very good plan
After lengthy and careful research, I found this plan to be the best. Convenient, comprehensive and reasonable price.
Insurer: ManyPets
By: Roselyne Asaala
This is the first time I have gotten…s
This is the first time I have gotten pet health insurance. ASPCA pet insurance made the decision making process easy - after all, they rank in the top 10 of pet insurance companies and it is a name we all know and trust.
Insurer: ASPCA
By: Sharon Luck
I had one insurance payment default…
I had one insurance payment default back in 2016, leaving it impossible for me to get insurance unless I paid for a full year up front. I tried every insurance company imaginable when I found Sonnet! Now I'm paying monthly and was so quick and easy.
Insurer: Sonnet
By: Tapt In
Stephanie was very thorough and helpful…
Stephanie was very thorough and helpful when explaining the differences between the insurance packages. I had plenty of questions and she was very patient!
Insurer: Prudent Pet
By: Polina M