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Pet parents across the U.S. and Canada have left over 224,949 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I had a lot of questions about the plan!
I had a lot of questions about this plan, and your chat feature was a great tool as many of my questions weren't in your FAQ'S. I'm hoping the plan is as great as it seems to be; will find out when Frankie needs treatment.
Insurer: ManyPets
By: Lynnette
Best insurance!
I have had nothing but the best experiences with this company. I’ve never had any issues with the claims that I have submitted. Recently my dog had to have a mast cell tumor removed. I submitted the paperwork and two days later I already had the money deposited into my account. And then I received a follow up email just asking how my dog is doing which I thought was extremely thoughtful. Overall great customer service.
Insurer: Healthy Paws
By: Sara
Want to share my customer experience…
Want to share my customer experience with Fetch. I have been with PetPlan/Fetch for six years. Like all things the monthly premium has went up. I did not want to leave this company, but I almost did. I called to cancel my policy and Gina B gave me excellent information. As a result of this, she gave me two quotes that I was able to continue with your company. I had to call back for additional information and got to speak to Adam Altman. With both of these customer service representatives, they showed empathy and respect. I have recommended this company to others for years. I never had an issue with my claims going through when they met the criteria. So. thank you, Gina Blair and Adam Altman - a job well done. Regna B. - Addie's Mom....
Insurer: Fetch
By: addie's mom
Want to share my customer experience
Want to share my customer experience with Fetch. I have been with PetPlan/Fetch for six years. Like all things the monthly premium has went up. I did not want to leave this company, but I almost did. I called to cancel my policy and Gina B gave me excellent information. As a result of this, she gave me two quotes that I was able to continue with your company. I had to call back for additional information and got to speak to Adam Altman. With both of these customer service representatives, they showed empathy and respect. I have recommended this company to others for years. I never had an issue with my claims going through when they met the criteria. So. thank you, Gina Blair and Adam Altman - a job well done. Regna B. - Addie's Mom....
Insurer: Fetch
By: addie's
Want to share my customer experience
Want to share my customer experience with Fetch. I have been with PetPlan/Fetch for six years. Like all things the monthly premium has went up. I did not want to leave this company, but I almost did. I called to cancel my policy and Gina B gave me excellent information. As a result of this, she gave me two quotes that I was able to continue with your company. I had to call back for additional information and got to speak to Adam Altman. With both of these customer service representatives, they showed empathy and respect. I have recommended this company to others for years. I never had an issue with my claims going through when they met the criteria. So. thank you, Gina Blair and Adam Altman - a job well done. Regna B. - Addie's Mom....
Insurer: Fetch Canada
By: addie's
Excellent online service
Everything was done online, and although not quite as fast as the 5 minutes they advertise, it was less than 15 minutes and completely hassle-free! And, $1800 less than my current policy!! Extremely happy!
Insurer: Sonnet
By: Jim Smith
Good experience
Olivia my 2 year old Yorkie had hemorrhagic gastritis. Pets Best had my back! Highly recommended. Making a claim was easy and it was approved soon. Staff is very diligent and friendly too.
Insurer: Pets Best
By: Elizabeth Guadalupe
Quick responding.polite on phone can…
Quick responding.polite on phone can get insured quick and easy.
Insurer: Sonnet
By: Mark bowles
Exceptional service
Exceptional service. So patient and so helpful
Insurer: Nationwide
By: Margo Schoeman