154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified January 31, 2023

Trupanion Hands Down

Customer service was great, and they answered all my questions. The policy was easy to understand. I feel it’s a good value for my puppy.

Insurer: Trupanion

By: Susan

Useful
Verified January 31, 2023

I signed my Golden doodle puppy up

Customer service was knowledgeable and fast

Insurer: Trupanion

By: Jessica

Useful
Verified January 31, 2023

Good service

Good service

Insurer: Trupanion

By: Kristie

Useful
Verified January 31, 2023

Great people

Great people

Insurer: Trupanion

By: Pam

Useful
Verified January 31, 2023

I already found out my claim has been processed

I already found out my claim has been processed

Insurer: Trupanion

By: Mary

Useful
January 30, 2023

Pets Best makes it easy to submit claims

Pets Best makes it easy to submit a claim and is quick to respond with payment details. Every pet owner would benefit from unknown and unsuspected illness or accidents with this insurance.

Insurer: Pets Best

By: Jim Minyard

January 30, 2023

Great Claims Experience

Having been a pet owner for a few years, I did not know what I was missing until I switched my Pets Insurance Policy to Metlife. My prior carrier required tons of documents, took almost a month to make a claim decision and often after several Q&A. Experience was totally different with Metlife. It took me less than 2 minutes to upload my paperwork and had a decision in less than 3 days. Options of receiving money through a mode of my choice makes it such a pleasant experience. I have just one issue .. and that is that I should have switched earlier .

Insurer: MetLife

By: Alok

Useful
Verified January 30, 2023

Insurance renewal was easy

Insurance renewal was easy. great information

Insurer: Figo

By: Scott Jacobsen

Verified January 30, 2023

Declined coverage:

We were shy of approx. 12 hours from the time our new rescue pooch saw the vet to the time our FIGO insurance kicked in and FIGO did not budge on covering our rescue pooches allergies. Our vet even wrote a letter explaining it was better to get the pooch in sooner than later to give an exam and to not cover her allergies because we were12 hours shy of the two week waiting period is deplorable. We have a claim number and they still declined to cover.

Insurer: Figo

By: GBRESCIA

Verified January 30, 2023

Easy process

Easy process. Comparable rates.

Insurer: Pumpkin

By: Michelle

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