154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,837 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,322 reviews

4.9
Healthy Paws

10,778 reviews

4.9
Fetch

27,466 reviews

4.9
Pets Best

14,154 reviews

4.9
Trupanion

62,999 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified January 29, 2023

Ms

Trupanion has been good to me. Everytime I see the bill, I'm thankful for this insurance. I have always had digs from CAPS, but Maximus has been the most expensive, but I love him. He's so sweet, my special osl!!!

Insurer: Trupanion

By: Shawn

Useful
Verified January 29, 2023

Insurance plan costs too much

Insurance plan costs too much. I probably will have to cancel in the next couple months if I can't get a cheaper plan.

Insurer: Pumpkin

By: customer

January 29, 2023

I'm so happy with my plan and service

I'm so happy with my plan and service! It has already saved me money at the vet. The premium is affordable and the customer service representatives I spoke with have been all been very nice and professional. 10 out of 10.

Insurer: Pets Best

By: Em

January 29, 2023

It's great to have pet best insurance…

It's great to have pet best insurance for my baby, specifically in those emergency situations, They always review my claims fast will all details. Submitting a claim was fast online.

Insurer: Pets Best

By: Lorgia Harry-Valerio

Verified January 29, 2023

Best Insurance for Pets

Figo is affordable and reliable for all your pets needs. I have had them since 2019 and have added all my pets whenever I got one. Highly recommend Figo!!!!!

Insurer: Figo

By: Wendy-Wayne Hughes

Verified January 29, 2023

My experience has been the best!

My experience has been great! Your rates are the best I've found. I sent you an email with a question, and you answered VERY quickly! I'm so glad I chose YOU!!!

Insurer: ManyPets

By: Dorothea Carney

January 29, 2023

Easy to submit claim

Easy to submit claim

Insurer: Embrace

By: Stacy Elgee

January 29, 2023

I was shorted reimbursement on a recent…

Edit: A couple days after this review was posted, the situation was resolved and the money was sent to me. I have added more stars to reflect this. Original review: I was shorted reimbursement on a recent claim. I did chat with customer service who confirmed that I should’ve been paid more, and I have the screenshots as proof. He then told me he would forward it on to an adjuster to fix and told me to wait 30 more days for it to be fixed. It has been over 30 days and I have not seen that money nor have I gotten any correspondence from customer service. That is theft, no matter the amount.

Insurer: Fetch

By: Morgan S

January 29, 2023

Horrible insurance, liars and thieves

The folks you talk to to start a plan, super nice, informative, and friendly. But once they got you, then you talk to claims department. I paid for the extras with Hereditary Plus. We ended up having a claim, our baby has Alopecia. Paid about $900 for treatment, meds, visits. Turned it in. Was informed our claim was denied due to preexisting conditions. I called in talked to someone in customer service. They said they do not cover preexisting conditions. I told them it’s a congenital hereditary condition, so my plan should cover it. The guy then told me I could file a redetermination request form but he doubts it would change anything. I told him you guys just use whatever you can to squirm out of a claim??? He said yes sir! I asked to speak to a manager, he said okay went to transfer me and hung up on me. This company is the worst most lying unethical pet insurance company out there and shame on The AKC for recommending them. Stay away!

Insurer: AKC

By: Stephen

Useful
Latest 1 comments
Posted: | By: Kate

I’ve been with this insurance since Oct. last year. I signed up for because they are only one who pays for pre-existing condition. It says 365 days waiting period. If they told you pre-existing, didn’t they tell you to wait 365 days to cover ? I was wondering… Did you switch to other company?

Verified January 29, 2023

I haven’t received any documents about…

I haven’t received any documents about my membership since joining. It’s been a week. I would like to register so I can be set to go to make my pet an apt if I ever need to. We are moving so I would like to take him to get a annual check up.

Insurer: Spot

By: Brittany Rowe

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