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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Enrollment ease
I can’t speak to anything besides enrolling, the enrollment was easy and straightforward. I have not had to make any claims yet (thank god) 😂
Insurer: ManyPets
By: PMG
your whole billing process is way too…
your whole billing process is way too complicated i submitted bills and you keep sending back with the need for everything to be itemized. then you close the claim? i invested in this insurance for my animals. honestly this should not be so difficult. i send you the bill and i shouldn't have to go to the vet five times to get the exact billing structure you want. not happy at all.
Insurer: Pets Best
By: michael
5 stars
Pets plus us pet insurance is a godsend! So thankful I have it. Thank you for the easy and fast service. I would definitely recommend!
Insurer: Pets Plus Us
By: Lezlie
ACL surgery
Healthy Paws did what they said they would do. And reimbursement was prompt. Filing process is easy. The decision to get surgery for our Dog's ACL injury was easy, knowing we were covered by Healthy Paws. No one should question the value of Healthy Paws Pet Insurance.
Insurer: Healthy Paws
By: DANIEL
Amazing pet insurance!
The claims process is quick, I love the access to a 24/7 vet, every customer service rep we have ever interacted with is friendly and helpful, the terms of each of our pets policies is extremely clear, and the plans are affordable.
Insurer: Figo
By: customer
Lemonade is an amazing pet partner
My dog was just diagnosed with diabetes at 7 1/2 years old. I filed my first ever claim to Lemonade for it and was treated kindly and fairly. They obtained the extra information they needed directly from the vet, approved my claim, and paid my 80% after deductible to my bank account quickly. They have continued to handle my claims quickly as we stabilize my girl’s insulin. I am so happy that I have Lemonade insurance for my dogs, they have helped ease the stress of this difficult time.
Insurer: Lemonade
By: Tracy
Long Search - Great Outcome
We studied all the options for pet insurance and are very pleasewd that we selected Trupanion. It has a Canadian division, responds quickly, our vet submits claims on our behalf, processing of claims is lightning fast, and our kittens are covered without price escalations for their lifetime. So far they have been fantastic.
Insurer: Trupanion
By: Garry
Unbelievable service!
In a world where poor customer service and misleading terms are the norm I constantly find myself stunned by the professionalism I am met with every time I deal with a claim through Trupanion! There are no hidden hoops to discover and jump through. No delays in processing the claim because of some crazy bit of minutiae. And when you do need to talk with a live service rep they are readily available, professional and sympathetic. This plan gets things done. Why can't all customer service plans be this good? I am spoiled!
Insurer: Trupanion
By: Kenneth
Great Customer Service
The Rep was very helpful and knowledgeable.
Insurer: ASPCA
By: Valeria Ray
For their monthly fee, I expected much more.
Instead, I was turned off to the whole pet insurance industry. For now on I’m just going to put that $157 a month into a savings account. That account will cover everything 100% - pre existing conditions, examinations and meds. I’ll simply be removing the middle man. Trupanion could have done better and not have been so nit picky. Out of $2200 worth of invoices submitted, only $400 was covered. I didn’t need to get out the calculator to do that math.
Insurer: Trupanion
By: Lee