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Pet parents across the U.S. and Canada have left over 209,784 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Filing a claim with Pumpkin Pet…
Filing a claim with Pumpkin Pet Insurance was quick and straightforward. The instructions were clear, communication was timely, and reimbursement was processed smoothly without any hassle. It really gave me peace of mind knowing I could rely on them when I needed it. Highly recommend Pumpkin for stress-free pet insurance.
Insurer: Pumpkin
By: Desiree
Pets Best Claim process
I have submitted 3 claims in order to meet my deductible. One was processed correctly - the others were denied. The reason was that it was not during coverage period. Both that were denied were within the coverage period. Phone calls to Pets Best are useless. They do not answer the phone and they do not respond to emails individually. It is a prewritten email that tells you nothing. I am about to report this company to the insurance bureau to see if that gets me anywhere. I would not recommend Pets Best.
Using their online really is easy
Using their online really is easy. They process claims properly the first time. If I have trouble, their customer service is the best.
Insurer: Pumpkin
By: PHILIPS NORTH AMERICA
This is our third year with Embrace
This is our third year with Embrace. The web site is so easy to use and claims are always resolved with one to two days. Your reimbursements are back in your bank account quickly. They are dedicated to taking care of your pets. I messed up one claim by using the wrong year and instead of just declining my claim they saw my mistake and fixed it themselves let me know where my mistake was and continued to resolve and reimburse me for my claim. They are all friendly, outstanding representatives who are truly there to help you take care of your pets.
Insurer: Embrace
By: Kenneth Ellis
the two representatives I talked to…
the two representatives I talked to answered my questions and were able to help me with my inquiry
Insurer: MetLife
By: customer
The price to cover my beloved cat is…
The price to cover my beloved cat is something reasonable that I can afford. I thought I had to answer a lot of questions but it was super simple and easy and I got my quote right away.
Insurer: Nationwide
By: Margarita Huaco Melgar
Got it completed first try
Got it completed first try, and received funds in roughly 4 days.
Insurer: MetLife
By: Brad Webster
easyy claims
easyy claims, prompt payments, fair.
Insurer: MetLife
By: Jim Long
Fast and hassle free
it was easy and fast submitted the claim and within days was reimbursed.
Insurer: Spot
By: Stacey
Application required multiple repeat entries to complete…
It took several attempts to complete the application, each time I moved to prior page, I had to complete the page I’d already completed again and again and again. I have no experience yet with the company, my policy or coverage or customer service.
Insurer: MetLife
By: DeniseM