215,886+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,886 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
215,886 total
What are you looking for?
Most selected providers in "March, 2026"
This chart shows the distribution of the most selected pet insurance providers in March, 2026.
Providers with highest rating
19,758 reviews
11,035 reviews
5,343 reviews
55,032 reviews
8,901 reviews
Category with most reviews
This chart shows the distribution of review categories.
Spot is affordable, flexible, and no hidden strings
Spot pet insurance is much more affordable than some of the other options out there, while offering a high quality product that has flexible options to meet the exact plan you want. Pros: - You can essentially create your own plan by choosing your own deductible and reimbursement percentage to get to a monthly premium that you're comfortable with. - The preventative care add on is something I found helpful since we take our dog in for regular check ups. - I have submitted a few claims already and never had any issues with reimbursement/coverage. You can configure direct deposit, and I've always gotten reimbursement within a week or so of submitting. - The app is easy to use and makes submitting claims very easy as long as you have proper documentation. Cons: - The only con is that they do work on a reimbursement method, meaning that you have to pay out of pocket and submit a claim afterwards to receive reimbursement. This can sometimes be tricky because when the vet is asking if you want to move forward with a treatment, you have to make a decision without having 100% confidence that it will be covered. Spot does have transparent documents that show what is and is not covered, but it can still be stressful to make the decision without 100% confidence. In my experience though, everything that I have expected to be covered was covered.
Insurer: Spot
By: Drew Y
Do NOT waste your money in this…
Do NOT waste your money in this company. It's a slimy and sneaky company that ONLY wants your money, and they care nothing about your pet. Basically you have to wait for your pet to have the same problem or sickness two times for them to start paying for vet bills. If your dog has different issues, and never repeat it, be prepared...
Insurer: Trupanion Canada
By: Carlos
Submitted application and never heard…
Submitted application and never heard another word.
Insurer: Nationwide
By: customer
Customer Service is incredibile
Great peace of mind knowing our Little Charlie is in great hands. They make the process so easy. Thank you !
Insurer: MetLife
By: Richard A.
Lied to trick us into signing up, denied coverage
We asked very specific questions when deciding whether to sign up or not (will this cover exam fees? Dental?). After two separate claims were denied, I'm done. They found 7 different categories to make sure they denied EVERY penny, and after talking to customer service about how their policies are structured, and reviewing the paperwork, the business model is clear - lie to get you to sign up, because there are no consequences to lying. Then collect your money until you file a claim, which they will deny because basically nothing is covered. Then move on.
Insurer: Figo
By: Zach
Helpful and Personable Customer Service
My interaction with customer service when I couldn’t get the expiration date for billing to change was an easy and pleasant experience as all my interactions with Embrace have been. The person who helped me was extremely personable and helpful.
Insurer: Embrace
By: susan s
Poor customer service and poorly managed company
This company's reputation changed in 2025. They had a massive website outage thst caused thousands of customers to lose all access to their accounts. No claims could be submitted, no policy documents could be accessed. Call wait times are often at least 1 hour and good luck getting an email reply that's any kind of helpful. The issue has been ongoing for at least 3 months and the company takes no accountability whatsoever.
Insurer: Pets Best
By: Ariana Antczak
Understand the problem of correcting my…
Understand the problem of correcting my new pup’s age from adoption records to our Vet’s correction of age.
Insurer: Nationwide
By: customer
Quick to answer questions
Quick to answer questions. Website easy to navigate.
Insurer: Pumpkin
By: Unlnown