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Great Insurance!
I purchased PetsBest for my pup in Jan of 2022. During Thanksgiving she came up lame and we went to the vet. She was diagnosed with a CCL injury and would require surgery. If I hadn't had this insurance, there is no way I could have afforded the $3,900+ procedure. Thank you PetsBest for making the process easy processing our claim in about 2wks.
Insurer: Pets Best
By: Emily
Coverage???
I'm just trying to find out what all is covered... where is the info on the site...is getting my dog spayed covered? I can't find any info on the site.
Insurer: ASPCA
By: Monica
Frankie
I never thought I would be in the vet hospital on New Year’s Eve because my girl Frankie aspirated. She stayed in the hospital for many days. It was so stressful but I can’t thank healthy paws enough for taking the burden away of huge medical bills. They have also reached out numerous times to check on her wholeheartedly. Thank you from everyone in my family ❤️
Insurer: Healthy Paws
By: Theresa
Nationwide - whole pet and wellness
I can’t say enough good things about Nationwide specifically their whole pet health and wellness plan. If you take care of your animals and take them for their shots and wellness exams and turn in all your claims with the 90% coverage, you can’t go wrong. The claim process is easy there’s an app within 24 hours of submitting your invoices and claim you get a email confirming receipt and within 24 to 48 hours you get a text message of the refund being issued and within another 24 to 48 hours it’s in your bank account My one Labrador tore her Achilles tendons at one year of age I was so worried and having the peace of mind of that insurance was a lifesaver. Nationwide covered 90% of her stem cell treatment and rehab. Now she is six years old and she’s really injured her Achilles tendons again. We’re going through treatment and rehab now and once again, I think God for this coverage. I can’t even imagine having to make a life choice, because the cost of caring for my animal is too much financially
Insurer: Nationwide
By: Janell
Hop on Board before Your Pet Ages!
If you can get in on time (aka: before any pre-existing conditions form), this is a lifesaver. After facing crippling vet bills with my older German shepherd who I did not think to get insurance on, I rapidly placed my younger shepherd on Pumpkin. I was worried since about her lack of robust vet records since she was from Mexico, but we got on a plan, and it has been a year of being able to breathe a little easier. Pumpkin is fast to work with you on the phone, and generally processes claims quickly. They cover a lot, and I've always been anxious about pet insurance trying to find the most miniscule excuse to avoid covering something that falls under the policy (as some vets have told me is common with some insurers), but Pumpkin is not one of those. Even though they raise the price as your companion ages, the sheer positive experience I've had does not make this a deal breaker for me. Some constructive criticism: it would be nice if Pumpkin could let you access your past electronic claims. Once you submit an electronic claim, you can't see what you submitted anymore. It would also be nice if Pumpkin let you access the full records that they pull from the vet when processing claims. This is just a detail that would make it more convenient, rather than taking notes on the side to keep track of illness history and pulling records from the vet frequently.
Insurer: Pumpkin
By: Paola Camacho
Website was easy to use
Website was easy to use
Insurer: ASPCA
By: Christopher Angle
Switched from current insurance company…
Switched from current insurance company to Spot. Price point and coverage options were great. Hoping to never use it, but happy to know coverage is in place. Quote process and activation was super easy, user-friendly. Excellent experience.
Insurer: Spot
By: C.Alvarez
Purchased spot pet insurance two years…
Purchased spot pet insurance two years ago. We have sold our pet and now cannot cancel our policy because they will not pick up their phone calls, or my emails are unable to send . I’ve tried changing my password that isn’t possible either. I had to go through my bank to stop payment which cost me additional money.
Insurer: Spot
By: Dawn
Custmor service represenative was very…
Custmor service represenative was very helpful also ASPCA has the best price for pet insurance!
Insurer: ASPCA
By: arleen
Pet Parent
I had to call Trupanion Customer Service twice to get an update on my claim that was taking a long time to be settled. The first time I called it was more than 3 weeks after I submitted the claim. They said it would be another 7-10 days, and they were waiting for my dogs’ records from her Vet. They had already received them the week prior. I called a second time after the 10 days had passed, and the Rep said it would probably be another few days or so. I asked how many days, and she would not give me a definitive answer. All I was expecting was an honest timeframe. I have submitted claims with Trupanion several times during my senior dogs’ lifetime, and they have been settled within one to two weeks. Not this time! And the communication was not up to their normal standards. Frustrating and disappointing.
Insurer: Trupanion
By: Gwen