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I love Trupanion!!!
Anytime I have had to contact Trupanion everyone that I have dealt with has been amazing -- fast and efficient but warm and friendly. The costs are reasonable - the coverage compared to what is offered by other pet insurance companies is great. I just finished a chat with Kreanna and once again I am all in for Trupanion.
Insurer: Trupanion Canada
By: not available
Very satisfied customer
My dog swallowed a tennis ball and needed to have his stomach opened to remove it. What was already a stressful time was compounded by the fact that the vet bills for his surgery were in excess of $12,000. Trupanion direct bills with our emergency vet and approved all charges before he was discharged. They paid 90% of all expenses after I paid my deductible and exam fees. I had a few questions during the process and trupanion’s customer service answered promptly and were very helpful. I am extremely grateful for our coverage and surprised by how smoothly the process ran.
Insurer: Trupanion
By: LH
Excellent service
I've been a Healthy Paws customer for years, and I've always found them to be fast and efficient when processing claims. They even follow up to see how your pet is doing. You don't want to have to use them, but you sure are glad to have them when you need them!
Insurer: Healthy Paws
By: Jason Fleck
I really liked the online experience.
I really liked the fact I could do everything online without getting phone calls. Much appreciated.
Insurer: Spot
By: Deborah Huckaby
Claims reimbursement is always easy and…
Claims reimbursement is always easy and fast. A++++
Insurer: Healthy Paws
By: Sue Melfi
Awesome
Quick and easy haven’t used it yet but enrilleing was easy
Insurer: ASPCA
By: Deanna Sadler
Great company, it's saved me a lot of money!
I signed up for MetLife when my puppy was 2 months old. Within a month I had to file my first claim, she got hold of some Ibuprofen and I couldn't tell how much she had actually taken, I took her to the vet and $700 later she was sent home and is fine. I submitted the claim and Metlife quickly paid the whole bill less my deductible. After that she needed several vaccinations and with the MetLife wellness package they were all paid for, then it was time to get her spayed. She's small so I wanted to get a laparoscopic spay done on her, it is more expensive than a regular spay - MetLife came through again and paid the entire bill of almost $700. Since then she pulled a muscle in her leg and had an ear infection - both were covered and MetLife paid the bills with no questions. I'm not sure they still offer this benefit but with my plan they pay for her monthly Trifexis flea & intestinal parasite preventative. My policy recently renewed and my rate went up by $1 (one) dollar a month, I was shocked! In the past with other pet insurance they would double your premium if you had any claims. I recommend MetLife to every pet owner I know, it's the best insurance out there today.
Insurer: MetLife
By: LYNNE
denies claims
My claim was denied because they considered an ear infection a preexisting condition because he had one several years ago. How an ear infection can be considered a "condition" is beyond me. Be sure to check all the possible reasons for denial before signing up with this company.
Insurer: Pets Best
By: Kathleen
Best Decision Ever
After reviewing and comparing multiple insurance plans for my dog, I opted for TruPanion. I figured I haven't ever really dealt with any emergencies before, but it would good to have it just in case. Less than a month after signing up, my dog suddenly went anaphylactic. I rushed her to the vet and for 3 days transported her from day-vet to overnight-vet for continuous treatment. They said she had about a 20% chance of living. She made it through because I was able to have zero stress about the bills, and she was able to get top-notch medical treatment. I cannot imagine adding the stress of medical bills to my decision making in regards to her treatment. Trupanion, despite only having me as a client for one month, asked ZERO questions, and approved every invoice quickly. This allowed my sweet dog to be treated promptly. I sincerely believe that things may have gone differently had I not had the support of TruPanion. So, yeah, best decision ever!
Insurer: Trupanion
By: Giovanni
Good coverage at a good price
Easy to signup with lots of information. Great benefits
Insurer: Spot
By: Celine Lanselle