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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Wonderful first experience
Lovely Trupanion representative
Insurer: Trupanion
By: Margaret
New policyholder review
Positive first impression but awaiting using the policy to further judge effectiveness
Insurer: Trupanion
By: Amy
Scott was pleasant knowledgeable and promptly addressed my problems with follow-up email confirmation.
Scott was pleasant, knowledgeable, and promptly addressed my problems, with follow-up email confirmation. I can't ask for more than that
Insurer: Trupanion
By: Richard
Great sign on experience
The customer service rep helping me was so so sweet! And answered all my questions. 10/10
Insurer: Trupanion
By: Carly
Get this insurance!
The entire claim process is very quick and easy. Submitting invoices online is a piece of cake, and direct deposit payments are made within a few days. Thank you Trupanion
Insurer: Trupanion
By: David
Best pet insurance ever
Trupanion approves and pays claims within 2days. 8 years and counting. Great job.
Insurer: Trupanion
By: Brenda
Terrific Service
Trupanion covers far more than I imagined, and when my vet submitted a number of claims for me, they were paid very quickly. Hats off to Trupanion!
Insurer: Trupanion
By: Harry
Very helpful & professional pleasant and polite.
Very helpful & professional, pleasant and polite.
Insurer: Trupanion
By: Mrs.
We have in the past and shall continue to do so.
We have in the past and shall continue to do so.
Insurer: Trupanion
By: Carl
Well I would recommend Trupanion to friends and family only if they had a puppy or a kitten.
Easy to sign up and very prompt in replying to questions
Insurer: Trupanion Canada
By: David